I appreciate the assistance here, unfortunately it's not that simple - some people do not have their accounts linked, nor have never linked them and they still don't have their shards.
This is something still being worked on, it's not forgotten about - I just want to reassure people on that, you will get your shards if you met the criteria of playing Leatherface before the last mid chapter. The process is taking longer than expected and we are still sending out shards. I am so very sorry for the delay that some people have faced with this.
I didn't mean to make it sound simple, I am sure there are many other situations than just one going on. I've been a dev for 16+ years and I know the pains of trying to capture every situation in a single database query. I know it seems simple to us players, but I'm sure it's been more difficult than anticipated. I was just offering what may be one of many situations. I trust I'll get them eventually, after all Valentines day is coming up and my birthday shortly after. More shards is a welcome gift 😂
I didn't mean to make it sound simple, I am sure there are many other situations than just one going on. I've been a dev for 16+ years and I know the pains of trying to capture every situation in a single database query. I know it seems simple to us players, but I'm sure it's been more difficult than anticipated. I was just offering what may be one of many situations. I trust I'll get them eventually, after all Valentines day is coming up and my birthday shortly after. More shards is a welcome gift 😂
At least people on this thread seem to be getting their shards right now in this latest wave.
Hopefully it will account for the majority of players if not all...but please rest assured that everyone who was due shards will get them.
I just got my shards! I gave up hope but here they are just in time to get that amazing trickster skin for valentine's day😍 I appreciate the new information that bhvr is still working on fixing this problem. I'm a bit sad that not everyone has them now. I'm keeping my fingers crossed for you guys!
I got mine today. In fairness i opened a support ticket with my cloud ID and said im really sorry to message about it etc. And they said theyve sent me a message with the shards in game. This was yesterday and today they arrived.
I hadnt messaged as didnt want to bombard them, but if youre one of the stragglers then i think now would be a fair time to open a ticket and give your ID etc. Like i did. They were pretty quick and good about it.
As i said though it took about 24 hours from their reply to get the credit.
ah, something we can agree on. but to be honest alot of people havent gotten their shards yet and i think there should be something like "have you gotten your bubba shards yet?" if no, then a tutorial is shown for them to be able to show proof of no shards given.
i dont know, like how you prove you didnt get auric shells? also, when i made the post i got my bubba shards so the devs are deffo reading into this. thank you dudes and dudettes!
i dont know, like how you prove you didnt get auric shells? also, when i made the post i got my bubba shards so the devs are deffo reading into this. thank you dudes and dudettes!
Aurics can be proven /w receipts and i'm certain BHVR keeps records of which skin you've bought & when.
Edit: Haven't got my Bubba bux yet and i'm deciding between Artist and God of Desire
Since more people have gotten their shards, just gonna say as a general update that I still haven't gotten mine. I did end up submitting a support ticket with my cloud ID when I made my first comment in here on the 4th, and other than the automated "we've recieved your request" email, nothing's really happened.
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Comments
We people who didn’t get shards should get 1,000,000,000 blood points for every day we had to wait :)
I finally got my shards. Hopefully this is the final wave and everyone got them. I have my Steam and Epic connected to a BHVR account btw.
EDIT: Also I played bubba on both steam and epic before the masks were removed so that had nothing to do with why the shards were delayed
I didn't mean to make it sound simple, I am sure there are many other situations than just one going on. I've been a dev for 16+ years and I know the pains of trying to capture every situation in a single database query. I know it seems simple to us players, but I'm sure it's been more difficult than anticipated. I was just offering what may be one of many situations. I trust I'll get them eventually, after all Valentines day is coming up and my birthday shortly after. More shards is a welcome gift 😂
At least people on this thread seem to be getting their shards right now in this latest wave.
Hopefully it will account for the majority of players if not all...but please rest assured that everyone who was due shards will get them.
Bubba happy.
Bubba bought more killers to play with until it's Bubba's turn.
Just checked again while eating my lunch and boom, gottem! Happy Valentines and Birthday to me!!!
and indeed. I also just got the 6000 shards. Thanks for the support and to everyone else good luck
BUBBA HAPPY BUBBA HAPPY BUBBA HAPPY <3
Logged in and still no shards :(
i got shards today.
nothing yet :'((
I got mine too!
Still missing them here too, maybe some day.
It's good to see that people are starting to get them after this round
I got my shards too today!
Happy for u guys! I'm still waiting on mine, but I'm certain they'll come this weekend :)
i hate the fact i got hopeful.
Same... :(
I just got my shards! I gave up hope but here they are just in time to get that amazing trickster skin for valentine's day😍 I appreciate the new information that bhvr is still working on fixing this problem. I'm a bit sad that not everyone has them now. I'm keeping my fingers crossed for you guys!
Haven't gotten the shards still... I don't know how much I have to wait
I got mine just now. Hold on just a little while longer, y'all.
I finally just got my shards today so they mustve done another pass
no shards Sadge
never thought i'd see the day :)
Got them as well, finally. Hopefully everyone who's still missing them can get them sooner rather than later.
got them finally!
my partner didn’t though.
Nothing here but good to see people getting theirs!
i log in every day hoping to see them pop up. noting yet.
still no shards for me :((
no shards for me, but i'm glad more people are receiving theirs! hopefully all the bubbas will receive a lovely meal soon.
I got my shards. Thank you.
This might sounds dumb but how do you know if you got them?
Do you get pop up with gift msg? Bc I do not remember how many I had and since I purchased some cosmetics it is hard to keep track xD
Yes you will get a pop up after starting the game!
just like the recent daily 50K BP for lunar new year
Still nothing zzzz
I got mine today. In fairness i opened a support ticket with my cloud ID and said im really sorry to message about it etc. And they said theyve sent me a message with the shards in game. This was yesterday and today they arrived.
I hadnt messaged as didnt want to bombard them, but if youre one of the stragglers then i think now would be a fair time to open a ticket and give your ID etc. Like i did. They were pretty quick and good about it.
As i said though it took about 24 hours from their reply to get the credit.
How do you prove you weren't given the shards?
Well glad people are getting their shards, is just waiting a bit more
Just logged in and still didn't get 6000😪
Same.
Still no shards
Nah, I still dont have them
i dont know, like how you prove you didnt get auric shells? also, when i made the post i got my bubba shards so the devs are deffo reading into this. thank you dudes and dudettes!
I got mine yesterday too! I hope everyone gets their shards soon
Still don't have mine yet. I want to play The Plague :(
Me too, I have 4500 shards and I only need the bubba shards to buy her
Aurics can be proven /w receipts and i'm certain BHVR keeps records of which skin you've bought & when.
Edit: Haven't got my Bubba bux yet and i'm deciding between Artist and God of Desire
Neither did i receive my shards, honestly this is pretty sad.
Day seventeen. Do you know what I'm going to say?
Still haven't received 6000 fragments😅
Since more people have gotten their shards, just gonna say as a general update that I still haven't gotten mine. I did end up submitting a support ticket with my cloud ID when I made my first comment in here on the 4th, and other than the automated "we've recieved your request" email, nothing's really happened.
still no shards, just want to buy the artist... which ive had 1 mil bp saved up for since they announced these shards.