Mandy
Mandy
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- Mandy
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Will comment on this, no Legion wasn't changed because Survivors didn't want to play against him, the way his power worked with M2 was changed because it was exploitable, moonwalking legions were a thing, and that was definitely not something that was intended.
Soft Cap for MMR is most definitely required, as it groups up the higher level players - it does not affect the majority of the players who are more in the mid range of MMR.
Matchmaking has a level of strictness in that it groups within a specific range, and that range is actually pretty small and most matches fall within this range easily. What makes it more difficult is when things like lobby dodging happen or at particular hours of the day / night when there's naturally less players playing in specific regions.
Queue times are always going to be something that we have to consider, we saw with 2v8 how it impacted players enjoyment a lot, I'm pretty sure nobody wants to wait longer than how long a trial would take to complete….when we had very rigid old ranks system, it often meant extremely long queue times for the higher ranked players, which was definitely not ideal.
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@languege said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3898904#Comment_3898904
I repeat, any change in numbers from the norm is a permanent ban. Is the survivor using a higher-than-normal dash speed? BAN . It 's really simple , the only thing that's hard to ban is for WH . It's very easy to get banned for speed and stuff - it's just that developers don't want to do it / it's not profitable for them to do it. Other games have this, so why do they give a damn about cheaters?
Without going into too much detail, we only wish it was as simple as you have said here - if it was, we would have done this long ago. Unfortunately it's not, and it's nothing to do with profit - we are as frustrated with cheaters as our players are. As we've said before, it's an arms race, we fix things, they find ways to circumvent, then we fix again, and so on and so forth. Cheating on online games will likely always be a thing, all games seem to have pretty much the same issues with cheats, it's an unfortunate fact on playing online. This doesn't mean we stop our efforts to prevent them however, on the contrary.
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Players are allowed to play with their friends, that was always intended. Discord is NOT cheating, we do not consider it as such and we also have always fully expected players to use it to chat whilst playing.
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Hi there, there was an issue earlier today which has since been resolved (would have been over a roughly 40 minute period), if you're still having issues please let us know.
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@Langweilig said:
I thought the ptb releases at 3pm in Germany. Now it is 4pm.
because Daylight Saving started in Canada already, we put our clocks forward on the weekend, hence we put out the map to help players that were not aware.
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@AetherBytes said:
Can't wait to see if they walked the Xeno changes back, or at least gave it sane numbers
There is no change from the Developer Update!
The purpose of the Dev Update is to give an overview of what is coming up in the PTB, no changes are made based off it.
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@[Deleted User] said:
Im still tired from the time change 🥱
you and me both! I'm all at sixes and sevens today and couldn't sleep last night either lol
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@Memesis said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3892603#Comment_3892603
Were there considerations for onryo and wraith?
Sadako already has a low 24m TR, we're not looking to go below that number, and Wraith fits with the current 32m, he has no terror radius whilst cloaked and moves at a greater speed so he has some ability to cover the map well, not as much as Billy for example but it's still faster than the 4.6/4.4 defaults.
We've gone through the roster about the existing Killers we wanted to adjust and they were listed in the Developer Update, right now there's no plans for changing Chucky's TR, we feel that given what's involved in his kit that 32m is in the right range. We might see new upcoming Killers with different TR's however, so not just the default 32m anymore.
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If an achievement is no longer something that all players have the means to achieve, it does need to be changed I'm afraid, and whilst I understand that you and many others use this for tracking, this isn't the purpose of the achievement.
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There will not be refunds on perks or the character, whilst I understand the sentiment, you've had opportunity to use the perks prior to the removal in April.
If you do not own the character, the perk names will change to the general perk names that they will receive. If you own The Cenobite, you will retain the perk names and flavour texts.
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I love Sawyer, please send head pats his way from me <3
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@radiantHero23 said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3888122#Comment_3888122
If you are tackling camping, tunneling and slugging, then this undeniably effects the balance of the game. Am I missing something?
which is why I said we'd make adjustments as necessary, if it does impact kill rates etc negatively
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I'll jump in here right away to try to reassure you, if any feature that's implemented changes kill rates drastically and in a negative manner (as you know we aim for approx 60% kill rate), we will make adjustments as necessary. These are QoL features, so focusing on game health and enjoyment, these are not balancing changes as such.
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@ReverseVelocity said:
Not really a fan of this change.
The forums can already be a negative place, no need to make it worse. Don't think a button that lets people indicate "your take sucks" without any form of further discussion will be beneficial. This will probably make me use the forums less if anything.
At least say WHY you think the take sucks at least.That is one of my concerns, that it will just encourage less discussion - but if we don't try it, we'll never know. It's not something we're locked into doing, it's very easy to switch off so if it does start to be problematic, it's just a flick of a switch.
It works well on a lot of other platforms, I hope it can work here.
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@HeroLives said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887780#Comment_3887780
In short some people were getting mass down voted no matter what, and it made for an incredibly hostile environment.
yes exactly, our tools for recognising these things are better now, so we'd be able to identify those who do the mass downvoting and take action accordingly :)
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@Pulsar said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887767#Comment_3887767
oh god has it really been that long already
I'm thinking 2018/2019 probably 2019 tbh, which is only 6 years ago at least (damn where did the time go!)
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I know, its part of the analytics software that Admins can access but there's none at user level unfortunately as I wouldn't be against it.
I am also thinking of using the "online" feature - it shows which users are online at any given time…just going through the latest things and seeing what we want to use basically.
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@Pulsar said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887757#Comment_3887757
I am curious to see if it'll go better than last time lol
yeah me too, I'm hoping but then I'm always on the positive side. I can switch it off easily if we get a repeat of 2018!
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@Langweilig said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887757#Comment_3887757
Can you make, that we also see how many people have seen a discussion?
that's not an option that's available on the software I'm afraid
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it's a test - I've also enabled some tagging
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@A_T_E said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887058#Comment_3887058
Okay, so only chat-related reports will be actioned without forum involvement? Like in OP, somebody using slurs?
I got a message saying my report about cheating was actioned, I guess that was simply because somebody else had reported it on here?I just want to be entirely sure I understand, so unless I get footage on forums, there's no point in me reporting anything except chat-related things?
yes, you get a feedback report to show your report has been actioned, that's not necessarily that it's a ban - but the action has taken place, report dealt with basically. And it could well mean that someone else reported but with evidence.
You are correct re chat offences, as we have the logs so we have no need of further evidence.
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Edited out your telephone number, for your safety.
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@A_T_E said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887053#Comment_3887053
Then what's the point of the ingame report system, if it does nothing?
You're telling me there's no moderation getting informed of people getting reported? Even for cheating? Holding the game hostage? Working with the Killer?
The in-game system will confirm the match took place
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@A_T_E said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3887030#Comment_3887030
Source?
I do not have a source at hand, but it's part of their automated system. Too many reports of the same kind, from different people, against the same player, results in a ping to mods to check them out.
Their internal systems on how they check your behavior is of course secret, but I've had successful messages ingame telling me people have been actioned for various reportable reasons, and I've never reported anybody on these forums with footage or screencaps.
That's incorrect, we need evidence in order to take action against a player and for things in game it must be video, screenshots are very easily edited and we do not accept those. Nobody is banned on number of reports.
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For a short period on Friday night (14th), there was 2 bots enabled due to an error, this was resolved at approximately 9pm ET so the issue shouldn't have occured after that time. If it does keep happening, please make a new report. Thank you.
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@Langweilig said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3885670#Comment_3885670
Are there plans for balance changes or killer changes during this period or will it just be those changes?
we're delaying things but we're not removing things, so whilst the normal release cadence will be adjusted there will still be Live Balance updates also.
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@Mandy said:
The Dead by Daylight team announces several roadmap updates and previews a lineup of gameplay changes, quality of life updates, and general game health improvements to come.
Dead by Daylight will be undergoing a substantial Quality of Life Initiative, which should address many longstanding concerns and frustrations our players have been experiencing.
This Initiative will take place over the course of two phases. The first runs from April to June, while the second runs from July to December. For a full look at what’s scheduled, check out the roadmap below.
https://us.v-cdn.net/6030815/uploads/WFJ7655GDGHQ/image.png
To accommodate for the scope of this Initiative, we have decided to delay several of our upcoming releases – including Chapters, Rifts, Events Modifiers, and Collections. That means there will not be a PTB tomorrow, but rest assured that we did not make this decision lightly.
We feel confident that delaying our upcoming releases to prioritize this Quality-of-Life Initiative will ultimately make Dead by Daylight stronger than ever. We’re always listening to our players, and this has been a long time coming.
Looking for a more comprehensive breakdown of everything lined up in Phase 1? We’ve got you covered.
Surrender StateThe team has been working on a Surrender feature, which should limit player frustration on both sides. To get it right, we first needed to identify the situations where its use would be most appropriate, leading us to two scenarios:
- All remaining Survivors have been slugged (Survivor)
- All remaining Survivors are bots (Killer)
Once these instances occur, players will be able to use the Surrender option, ending the Trial while retaining the Bloodpoints they’ve earned and escaping the Disconnect Penalty.
Gamma Adjustments
Dead by Daylight can get a little dark – not just thematically -- and sometimes excessive darkness can hinder playability. We’re introducing the ability to adjust Gamma settings on all platforms, allowing you to find a sweet spot without sacrificing the intended artistic direction.
“Go-Next" Prevention
The “Go-Next” expression refers to instances where a Survivor deliberately does everything in their power to quickly go to their next game – including walking up to the Killer and standing still, running to a Hook and repeatedly pointing at it, or most commonly, intentionally failing Skill Checks while on Hook.
To disincentivize and properly penalize this behavior, we’ll be implementing measures that will help us identify when a player is attempting to “Go Next.” Once identified, they’ll receive a Disconnection Penalty Point and lose an entire Grade. We’ll be keeping a close eye on this system to ensure its accuracy, but we’re confident that that this will help alleviate the issue.
On the other hand, we’d like to reward players who stick it out through those challenging matches, even when things take a dire turn. We’ll be moving forward with a new Emblem-based multiplier that grants additional Bloodpoints during your following match, with the bonus stacking over consecutive Trials.
Extreme Hiding & Body Blocking Prevention
“Extreme Hiding” refers to Survivors drawing out an unwinnable match by ignoring their objective and waiting out the clock.
To combat this, we’re changing the way AFK Crows operate, so they can more accurately identify when a player is deliberately avoiding engagement with their gameplay objective. Once a player receives Crows, their location will be immediately revealed to the Killer.
We’ll also be incorporating a feature that allows players to lose collision after receiving a third AFK Crow, which should prevent instances of Body-Block related griefing.
Map Offerings
We recognize that Map Offerings are a bit divisive; some players enjoy them, while others feel they can grant an unfair advantage. The fact that they automatically bypass both the Map and Realm repetition system can also add to that frustration.
Moving forward, Map Offerings will no longer guarantee the appearance of a given Map, but rather increase its chances by 20%. Note that they will not stack. We’re also looking to make it so Map Offerings, as well as several other types of Offerings, will remain a secret during load-in – that way, your decision to remain in the match will not be swayed by external factors.
Spawn Rules
Survivor spawn placements can have a significant impact on a Trial’s outcome, an observation that has been repeatedly recognized by our community. It’s become clear that Survivors spawning separately, and thereby covering more ground, allows them to gain a notable advantage in completing their objective.
We’re changing the default Survivor Spawn rules to ensure that each Survivor will spawn within 12 meters of one another, on the same floor (if applicable). To accomodate for this change, Shroud Offerings will be adjusted accordingly.
Improved AFK Bot Detection
Players that use AFK Bots can be frustrating to have in your Trial, and we’re working on improvements to our detection systems so that we can quickly identify and penalize them accordingly.
Bulk Bloodpoint Spending
To speed up general Bloodweb activity, we’re adding a button that will allow you to spend Bloodpoints in bulk.
Quest SystemPreviously announced last year, the Quest system is part of a larger update to The Archives and Rifts, so expect more information in an article specifically dedicated to that. For now, know that we will be reworking the Challenge system (as well as Daily Rituals) to reduce the grind, make it easier to earn rewards, and increase the overall level of fun.
Perk Loadouts & PreviewAfter a successful round of A/B testing, we’ll be allowing players to see their own Perk loadouts while in a lobby, as well as adding additional Perk loadout slots.
We believe these changes will be an overall benefit to Dead by Daylight’s health, further establishing a positive gaming environment for all our players. We’d also like to thank you for your patience and understanding during this time.
We’ll be back at our Anniversary Broadcast in May to recap Part 1 and provide deeper insight into Part 2 of our Roadmap, so keep an eye out for that announcement. In the meantime, we’re looking forward to hearing your thoughts and feedback.
Thanks for spending time in The Fog,
The Dead by Daylight Team.
more information can be found here.
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@HolyDarky said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3884674#Comment_3884674
May I ask you why pipping in the 2v8 mode is disabled? You give us +400% BP as well as tripple XP (= more iri shards) but no pips for the 2v8 mode. Is there a special reason since in the game modifier we can rank-up - it is just this gamemode
2v8 is so very different than regular DbD that the pipping system that we have in game, does not carry over onto the game mode. There's no plans for this to change in the present time on this mode, given that the perametres as so different.
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Happy Valentines Day everyone, hope your lives will be full of love and happiness <3
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I understand it's taking some time to go through the system to everyone - is there still trouble with it?
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@CrypticGirl said:
For the bot-free days, I wonder if we'll still get bots when someone DC's…
It won't affect DC bots, this is only about the bots in the lobbies.
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You have no idea the joy that changing that to "fixed" on this bug report, has given me!
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Can you supply your game logs for this one please, they are needed.
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@Nathan13 said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3881709#Comment_3881709
thank you for addressing this, I’m sorry for all the criticism I’ve just been super frustrated so this helps.
no need to apologise at all, there's no hard feelings taken - we know this is not personal in the slightest. We have this forum so we have this place that people can vent, it's fully expected. But thank you for taking the time to apologise <3
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@bm33 said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3881709#Comment_3881709
During the first two iterations people were giving a ton of feedback both here and on your various socials on how to encourage players to play the survivor side that needs players. Having the incentive be more than just BP, like adding an XP bonus as well. Not giving the side that has plenty of players more new content than the side hurting for players - giving killer side an additional 3 killers isn't going to draw people to survivor. Examples of content that could be added to survivor side. A queue priority system so people actually rotate out of playing one side.
I saw more negative feedback for bot fills than positive on Twitter and Facebook when the announcement was made that bot fills were in the PTB and would be coming to events, it definitely did not look like the minority there or here when talks of it first showed up. BHVR surveys most questions seem like they are worded in a way to get the answer the creator of the survey is looking for, and you guys put out atleast 2 versions of the surveys where questions like bot fills are only being sent to a portion of the players actually taking the surveys.
While I know BHVR does listen to players, in this specific situation it doesn't feel like listening when players gave a ton of suggestions for different ways to encourage more players to play survivor, then on multiple platforms said they did not want bot fills, only to now have bot fills while no other method to encourage more people to play survivor is even attempted. If there's something in the pipeline to encourage more people to play survivor that's great, but as long as nothing is said it seems like BHVR isn't listening and is just going to easiest/fastest fix.
Saying you "just don't listen the loud vocal minority" comes across as brushing aside the negative feedback while at the same time doing a passive aggressive insult towards those voicing their feedback that are frustrated with the situation. I get you're probably upset as a community manager to hear it doesn't feel like you're listening, but you tend to choose your words carefully and that phrasing isn't good. DBD has plenty of players to have multiple game modes but the survivor side is hurting for players so bad you need bot fills, they are currently the minority. Saying you won't listen to the "loud vocal minority" it feels like you can use that excuse to write off any survivor complaints. People are genuinely frustrated about bot fill lobbies so please don't just write it off as "loud vocal minority."
I think you misunderstand my phrasing - "not just the vocal minority" were the exact words, meaning that we listen to everyone's voice. Whilst I appreciate your concern over the bots in some lobbies, we do feel this is currently the best option that's available to us in an attempt to reduce those queue times. Adding newer killers in, we are aware is going to want people to play killer - this is inevitable, and we have to continue to add in new killers in order to attempt to get the majority if not all of the killer roster in the mode. Whilst we are of course looking at the survivor side, and are certainly not looking at bots as a be-all, end-all, for this iteration at least, it's the option that we've chosen to go with.
Incentives were tried initially, with zero affect on the queue times, we don't feel that it's enough, even with adding in XP, it's just not enough of a draw to players given the desire to play killer in the mode.
It would be impossible for us to please everyone, all we can do is continue to try new things for something like this and bots is an option that's open to us, and we have to try it.
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@DeBecker said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3881709#Comment_3881709
Then i would like you to explain how it is possible that in 8 out of 10 cases the feedback given and the solution presented does not overlap?
I think that's already been answered by others in this thread - whilst the feedback we receive from all sources is valuable and used, and considered. Our team has to make decisions based on that feedback as a whole - and consider the game as a whole, not just one side or the other.
And whilst you say 8 out of 10 cases the feedback given and the solution presented doesn't overlap, you're not considering the feedback from other sources, just what's presented in one area. We are trying to explain why a lot of the decisions made, bearing in mind the full picture of what is coming ahead as well, which of course we cannot explain.
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@Nathan13 said:
I’m tired of this community not being listened to when we clearly said bots were not a good idea to be added into a lobby. The survivor bots are about as bad as your average solo teammate. And honestly I was over 2v8 after the second round. So anyway that being said for an unbalanced mode I think I’ll pass after getting the free rewards because I’m not dealing with all that nonsense.
I'll address this part directly about not listening to players. We really do listen to players, not just the loudly vocal minority however. It's not just about this Forum, it's about every social platform, including non owned by us platforms. It's also about what information we obtain from our own User Research Groups, we have a Playtest Squad as well as Consultants as well as CSAT's. We take feedback from everywhere, and our teams have to make decisions based upon that feedback as a whole.
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Whilst we really appreciate the comments on this thread, please forward the requested information to Jocelyn, so far we've had thread comments but none of the information required…we're unable to act or do anything without that :(
thank you
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Just going to drop in here to clarify about the bots being in the 2v8 lobbies. We know the queue times for killers were hard on the previous iterations, we're going to try to alleviate those long queue times by adding UP TO 2 bots, they WILL NOT be in every lobby but only when / where needed.
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Hey all, we're doing some investigating into this - as all is showing as working as intended on our end. What will help us in investigating this is if you can advise what time and region you felt that you should have have received a matchmaking incentive plus your Cloud ID's. The time and region is important as it means we can check that match, check how many people were in the queue at that time etc.
So if you could Private Message the following information to @JocelynAwakens that would be fantastic.
1. Cloud ID2. Time match started
3. What MM Incentive was available to you at that time
4. Were you playing Survivor or Killer
5. What location are you based at - I don't need the actual city here, but if you're in a large region with more than one Server, please state what area, so if you're in the USA, what State you're in for example.
With this information we can investigate the individual matches and see if the MM Incentive was correct at the time.
Thank you for your help.
Mandy
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please…follicly challenged if you would be so kind!
😁
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Wiretap seems to be in a pretty good place right now, it's one of those perks where you have to be very careful as over buffing it would make it far too strong. Right now it's a fairly strong perk as it is, when used correctly, especially on some very specific gens.
It's definitely not on our list for perks that require a buff at this time.
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@UndeddJester said:
I disagree, it isn't a failure at all, from a game design perspective it is doing exactly what it is intended to do, and I think it achieves that admirally… and your issue lies in the fact you're only thinking about what the AFC gives you personally, and not thinking about the AFC gives you in terms of all of the survivors as a team, which is a complete counter to camping strategies when used correctly.
You can see this in how different types of players react wildly different to the same feature:
- For more casually minded players, they argue it doesn't really do anything.
- For more competitive minded players, they argue it does way too much to restrict the killer and is a broken feature that should be removed.
So why is there this disparity?
For most survivor casual players, they are primarily focused on a micro scale, i.e. their direct interactions with the killer. Their gameplay goals centres directly on their chases on a 1 to 1 level, and camping gives them a directly negative chance of surviving the game, with no new killer interactions, and thus an overall bad experience.
Survivors with a more competitive minded mindset however are looking at it on a more macro scale, i.e. how this interaction affects the killer's pressure in trial on the survivor team as a whole. A killer who is camping out a survivor on hook has no pressure on the actual trial and gens, and thus the survivors as a group sitting 3 people on gens gain an enormous amount of uncontested progress and very are likely in a winning scenario.
The teams overall chances of survive massively benefits a killer camping a survivor on hook if the survivors use the time the killer gives them.
Well this game isn't comp… you shouldn't be comparing it to comp…
What this means in a nutshell is the reasons you guys believe the Anti Face Camp system sucks, is because it simply doesn't prevent camping (by design)…. and you don't want to be camped. Camping directly negatively affects your individual chance to win, thus semantically there is no real significant difference really for you between being face camped or proxy camped… however that is not the AFC's purpose.
To successfully camp out a survivor, the killer must maintain a distance from the hook, which means when combined with the removal of the hook grab, it is almost impossible to make a scenario where a survivor cannot trade. When survivors are playing the macro game, focusing gens and using the fact this killer isn't pressuring them to camp, the survivors as a team are gaining a massive advantage, getting gens done entirely for free over the 70-140s the camped survivor is on hook… the killer is putting themselves at a massive disadvantage IF the survivors take full advantage of it.
If the survivors as a team work on gens unimpeded, and only move towards hook when the timer is getting close, then due to the distance the killer must remain in range of the hook, they have ample time to make the trade on their terms. If they have further anti camp/tunnel defences (OTR, DS, Blood Rush, Reassurance, Camaradarie, Shoulder the Burden, etc.), they can put the killer even further behind, to the point they are likely looking at a 1k maximum, or 0k due to the killers extreme lack of pressure for such an extended period of time.
Your issue is most SoloQ players don't understand these principles, and do not make use of hook timers anywhere near as much as they should…. but you absolutely can employ these principles in soloQ to great effect, and if you play with these principles in mind, and have a team of SoloQ survivors who understands this principle as well, you will be surprised how much more difficult life is for even strong killer players, even as a SoloQ player.
Why I believe the AFC is great
So to my mind the AFC is a great feature. If you exploit all the mechanisms the game gives you (notably hook timers), you gain a huge appreciation for this feature… tactically thinking about what benefits the killer the most at any given time, and then denying it makes the AFC a very strong feature to play around.
However the double edged sword is you also gain massive contempt for survivors when the entire team comes off gens to get you off hook while you're being camped… if no one is on gens, there is no benefit to the team for you being camped, and even worse, no one is creating a scenario where the killer has to choose between camping or leaving…. and that is extremely frustrating to watch with your yellow auras.
In short, the AFC is a much bigger part of the tactile macro gameplay of DBD, not the direct 1to1 micro gameplay… and as a more tactical player (with meh mechanics), this feature gives me a method to shine in a game where my shoddy mechanical skills let me down ^^
This is a really well thought out post! Thank you.
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@bm33 said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3878552#Comment_3878552
I think the mod that closes the report due to it being a duplicate should attach a link to the bug report post they want people to use, that way the person can go add their experience/information there.
Ideally that should happen, it's just that sometimes there's not enough time to be able to do that effectively - the forum mods who check for duplicates etc are also moderating the forums and that takes up an awful lot of time itself.
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@Emeal said:
Speaking of the bug reporting, Would it be possible to get a better system to search for already reported bugs?
Like its not possible to search specific Killers, Cosmetic, or Map issues. It seems its all dumped into one thread and the message above is:
https://us.v-cdn.net/6030815/uploads/MJ7SBE0WAXQM/image.png
Okay, but I don't know what other players have called it, you are basically asking me to spend i dont know how long, reading threads or trying search words to see if anyone have said this before, Worst of all, the search function looks at ALL THREADS in ALL SUB FORUMS.
I don't think its good enough, and I think people's good faith to reporting an issue runs out real fast when the service provided for figuring it out is so not good enough.
Unfortunately creating a whole new system is out of our control there, as we have to work within the forum software, I also think many people do not use the search feature correctly, as you can just limit that to bug reports so searching via that.
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@Psykotica said:
it's not just me. Everyone I know is missing multiple cosmetics, paid and event. I do appreciate it!
the free cosmetics (including Event cosmetics) we're aware of, and that's being handled separately and there's no need to contact Player Support for that. However, the issue with paid cosmetics being missing is not part of this issue and therefore would need to be account checked by Player Support so that they can see what's happening with your account.
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The bug report template contains all the information that we need for a bug report, to allow QA to find steps to repro the bug whilst also allowing us the ability to see if it's platform specific, how many players it affects etc - whilst I appreciate your sentiment, we only ask for what is needed from players.
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If you are missing any paid cosmetics, such as the Iron Maiden shirts you mentioned. Please contact our Player Support team who will be able to help you as they have access to your account to check past purchases, which we do not have on this forum.
https://support.deadbydaylight.com/
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They have all been sent by this stage yes.
I can only suggest that you can contact our support team who can investigate on why this wasn't received by yourselves.