Code from Anniversary Email Does Not Work
I got an email from DBD today titled "ICYMI: 10th Anniversary Highlights." It included a code that can supposedly be redeemed in the in-game store, but when I try to use it, I get an "Invalid Code" message.
Has anyone else had this problem, or is it just me?
Comments
Not just you, plenty of others having the same issue
Yeah it aint workin for me
same to me :) gg BHVR
Aint working for me either
Was gonna make a post about it but saw yours. A Facebook posts claimed the same thing and lots of people are having the same issue myself included.
Same here. Says "This code is not valid"
My code also says it's not valid.
Same.
Wouldn't be surprised if it only becomes active from June 25 11 AM ET onwards
My code also is invalid. Hoping BHVR sees this thread and lets us know what's going on.
Mine isn't working either. Says the code is invalid and when I tried again later it said cannot be redeemed due to a server issue.
There is an official post about this banner now.
Definitely should try redeeming the code again!
I retried after that post went live and the letter came in our in game notifications but it still is failing to redeem.
Very curious. I redeemed it this morning and it worked just fine for me. I even did it on stream.
https://www.twitch.tv/cryptgirl1981/clip/PrettiestHelpfulSquirrelDeIlluminati-aMAg7i5KSoU5GgZ3I got a code for having the dead by daylight dating game and that code also said invalid. I didn't get an email for the banner code yet. Somethings not right
Just tried my code and it doesn't work either
BHVR feeding The Entity with our hope and disappointment.
mines not working either
When I try to redeem, at first it says the code is invalid, and when I re-enter the code it then tells me it cannot be redeemed due to a server issue. Tried restarting the game, and same thing.
Can confirm that it says my code is invalid as well.
Side note: I also did not get the Sealed Letter Twitch drop, despite it being marked as claimed on my Twitch account. Is this also an occuring issue for anyone else?
Edit: typo
Same thing for me with the Twitch drop and when I enter the code as well.
I think the third wave of codes worked, but the first and possibly second waves did not
Mine was still not working after waiting a day so just did a support ticket.
Yeah, still not working. I choose to believe it's a sign and those of us with nonfunctional codes are being chosen by the Entity for something …
Also not working for me. Happy anniversity.
Would be nice if we could get someone from the Community team to respond to this
Same here... Big goof from BHVR yet again lol
Same issue for me as well. Alas.
Same here: got email with a 36 letter code, says in-game that it's invalid… Very frustrated about this, as before this, i never received any email-exlusive codes, this is a first one.
I sent in a support ticket and it does seem like the devs are aware with an issue with the "latest batch of newsletter emails which is preventing some of our players from redeeming the exclusive anniversary-themed banner." The sentence in quotations is a direct quote from the email I received yesterday.
I'm not sure if they want everyone to send in a support ticket or we are just supposed to wait. I haven't heard back since but they are probably swarmed right now. Just letting everyone know what I found out.
Those codes barely ever work. Either that or you dont even get anything via email though youve subscribed. I still dont understand why they still rely on this mechanic at all as they just can give away those codes ingame without any issue.
Call me crazy, but this seems like the sort of thing a Community Manager should be communicating with us about.
Not in the weekend. BHVR is closed on the weekends.
Additional to the code not working, a lot of people report that they never even received that email with the code in the first place even with everything correctly set up and MFA working.
Why not use the in game messaging system? Just a simple message and a button to claim the banner like it has been done before.
For anyone still having this issue I would recommend doing a support ticket. they seem to have automated message about this issue so its known x
Dbd community manager only answers to memes
What was the problem to just make normal universal code? I am not getting any email cause I am not subscribed to BHVR spam 😂
They could also use the in game message system with just a claim button.
Thanks for posting here, we're checking on this now to see what the issue is! We'll let you know as soon as we hear something
Should players with invalid code be sending tickets down or wait to see if its something BHVR can fix without a ticket? Don't want to add another ticket to the pile support has if it's not needed.
No need to send tickets whilst the team investigates!
To further follow up: a new code is currently being sent out to affected players, and it can take up to 36-48 hours to reach your inbox. Keep an eye our for it!
I had two emails with one code each. One offering 500k bloodpoints and the other offering the banner. Neither worked.
I've yet to even receive any email.
Same. I never do.
I’m not sure if you’ve managed to get the badge from the Twitch drop yet, but I was able to get mine after getting help from support. Here’s what they told me to do.
New code worked.