BHVR should remove this tweet/apology
https://twitter.com/deadbybhvr/status/1352323137678045185
This is them apologizing for the frustration and harm caused by Almo's dismissive comments regarding colour blindness.
However, we now know that BHVR's official position is that this tweet was just fine, and in fact, the people who complained were in the wrong. See the first paragraph of this comment:
@Mandy said:
https://forum.deadbydaylight.com/en/discussion/comment/2739888#Comment_2739888
To answer the first point you made here. The Designer in question was playing on his own stream, in his own time, not his work time and the person questioning him had been answered many times and was told to supply feedback on the forums. Badgering a designer on their own time, when they are not working is not acceptable and a pretty rude thing to do.
And the 2nd point there, that was also addressed in a post on Steam where Mathieu explained clearly about what he meant. He was not dismissing players concerns but making a valid point about when you get frustrated on something, it might also be time to take a break. (I got frustrated with Bloodborn and took a 4 month break before I was calm enough to play it again - Bloodborn is the game that makes me frustrated). It was not an attempt at being flippant.
We do listen to player feedback, however, listening and implementing things are two very different things. And game designers know more than we do with regards to what will work, what won't etc and which direction the game is going to take.
The LF masks have been something that's discussed for years, and the decision was taking to remove them to prevent them being used in a hateful manner. This is not about banning players who racially abuse others - as that is done also, it's about trying to remove the tools to make it easy for players to abuse others in this manner...I'm still surprised that people are opposed to this.
https://forum.deadbydaylight.com/en/discussion/comment/2739876#Comment_2739876
Yepp exactly, it had been in development for some time - it's not a quick thing to implement. It was tested heavily also before we were ready to announce it to the Community, we plan things months in advance and things can be worked on for quite some time before they appear in the game. So many departments are involved in each stage.
Here we understand that BHVR had nothing to apologize for, and in fact the people who he said the comments to in the first place were just being unacceptably rude. This was in response to someone saying that people who raised concerns to BHVR, in this case about colourblindness, were treated poorly... I.E., were caused frustration or harm, as the apology tweet says. But the staff member seems to think that the only frustration and harm was that caused to Almo.
Will BHVR replace the outdated tweet with one more accurate to their current views? A suggestion:
'Recently viewers on the stream of developer Almo have been badgering him for accessibility options. This is not acceptable and very rude of them, and the culprits will have their cosmetics removed presently.'
I just want to make sure that their social media output does not give a false impression.
Comments
This incident was a year ago, just forget about it at this point.
That cosmetic comment though...
I see what ya did here :)
Seriously trying to bring up stuff from over a year ago. How about we keep this in the past where it belongs.
The statements "this does not reflect the views of the team" and "you shouldn't badger people in their off hours about something relating to their work" do not contradict. In fact, they go together quite nicely!
Picking at scabs. Maybe more like scars.
I'm not even sure this is picking at scars. This is picking at a small cut you had five years ago on the other arm.
Did BHVR handle the situation less than ideal? Yes, I don't think anyone would argue otherwise. But at this point, the fix is in and everything that was wanted has been implemented.
If color blind mode was still missing I could see wanting to dig this back up but everything is up and running as requested so I really don't see the point of digging this back up...
Maybe also consider context in my response.
The tweet still stands - it's completely reflects the standpoint of the team.
My comment which is what you're really having the issue with, was towards someone who said that criticism was giving in a constructive manner - which it clearly wasn't. And my point was that a designers private stream is not the place to give criticism or feedback as they are on the off time and are not working. We totally stand by the comments we made in that tweet and that is still our official position...nothing has changed.