Just disable the whole chapter
As the title says, just disable the entire chapter until you can fix it. Y'all admitted in your "patch update" that you don't want the game broken for the holidays. Y'all know this update brought more bugs than it fixed and the update next week will more than likely do the same. Just disable this garbage heap until you can fix it and revert back to the patch pre chapter release. Its ridiculous you would willingly force your live players to be your testers of bugs and glitches. You're forcing thousands of people to deal with bs bugs and glitches instead of a controlled group of people who are willing to test your content. The solution is taking ten steps back to take 20 steps forward. Not forcing us to deal with this for the sake of a chapter release. Have some dignity.
Comments
"Just disable this thing that people have paid for"
It's better to fix it than disable it, a lot of bugs aren't even Twins related so disabling them separately wouldn't solve anything.
A lot of people did call for refunds. Also, the op asked to revert to the patch before this chapter.
We don't even know how that would work, or if it would even work.
People have spent points, spent iri shards, bought clothing that isn't in the old patch but is on characters that are, I highly doubt they have systems in place to rollback all those things, it's highly illogical.
Unless they're handling points and stuff client side, which I highly doubt cuz that would be easily hacked, or not bothering to keep records, which would leave plenty of vulnerabilities open for people to exploit, I think it's safe to assume that they have records of what ppl bought and with what currency within their systems. Furthermore, the devs have already been shown to be able to increase or decrease currencies either through bugs or on purpose and they have investigated claims people made about blood points or shards appearing or disappearing in the past. It's highly logical. You just need to actually think.
And who's going to pay all the people who don't want this? If someone bought the DLC and doesn't have access, is the OP going to pay for them not being able to play it?
It's called a refund?
Dealing with one person, per day is fine, makes perfect sense and is easy to do, dealing with tens of thousands of players who have spent their respective currencies tens of thousands of different ways is illogical and impractical.
When they give everyone something it's easy "give everyone 300,000 bloodpoints" is 1000x easier than "give 100,000 people, 1,000,000 different things".
... You really don't know how databases work do you? I really doubt the devs abilities to do anything but even I'd draw the line at the devs removing functionality from database software, unless they, for whatever reason, decided to create their own. Even then it shouldn't be that difficult to roll back or if they didn't bother to have back ups to make a function to do it. They don't need to do it manually. I think that's the point you're missing.
And comes out of whose pocket?
To put this into an analogy:
OP is asking (demanding?) that Sony stop selling PS5s and instead take them away from everyone because it has bugs. Now, thousands, perhaps millions of people are enjoying their PS5s just fine and want to keep using them while Sony fixes the bugs, as evidenced by the fact that they're still using their PS5s - a fact OP literally admits. Does that seem reasonable to you?
IMO, if OP wants to force everyone to stop using something they like because OP doesn't like it, then OP should pay for the refunds for those who would otherwise be enjoying the content. I didn't buy this chapter, but I'm not a fan of having the things I pay for taken away because someone else thinks I shouldn't enjoy them.
@greekfire774 your post smells a lot like you have not considered what was talked about in last Q&A stream and posted last night.
There are multiple reasons why what they did is better than waiting. Least you could do was to inform yourself and argue against them.
You do realize that product recalls exist for when a product has dangerous defects. It could just be 1 in 100 ps5 that spontaneously combusts. They'll still tell everyone to return them even if 99% of people are enjoying themselves bug free.
There's also class action lawsuits that happen when products come out that have problems with them. People have defended Nintendo's joycon drift saying it doesn't effect them but Nintendo has been sued multiple times and lost multiple times.
You're welcome to have your own opinion. It doesn't really reflect what the op is saying and it makes very little sense for the op to pay for bhvr's mistakes.
A mass rollback & refund system doesn't work, regardless of whether it's automatic or not.
You can't just force a roll back and delete peoples hours of progress, rollbacks on games are almost always a few hours after the fact, not days and days.
People have undoubtedly had new bank cards etc, you can't just mass refund everyone and delete all their progress, that's ridiculous.
You do realize that product recalls exist for when a product has dangerous defects. It could just be 1 in 100 ps5 that spontaneously combusts. They'll still tell everyone to return them even if 99% of people are enjoying themselves bug free.
Not comparable to the current scenario. Software is not hardware.
There's also class action lawsuits that happen when products come out that have problems with them. People have defended Nintendo's joycon drift saying it doesn't effect them but Nintendo has been sued multiple times and lost multiple times.
See above.
You're welcome to have your own opinion. It doesn't really reflect what the op is saying and it makes very little sense for the op to pay for bhvr's mistakes.
It makes a lot of sense for OP to pay because they want to deprive everyone else of a product they enjoy.
So now we've moved on to just we can't because we can't... U also don't need to delete ppl's progress to have it refund. Even on Steam you can refund a game and rebuy the game later without losing progress. Whatever I'm done with this.
You mentioned hardware first not me and just because the law hasn't caught up to software yet doesn't really matter. If you want to defend companies that's your choice. There's also the fallout 76 law suits. I know some won in the EU and Australia but I don't know if all of them won.
So op should pay for something cuz bhvr screwed up and the fans are divided? Wow imagine if this becomes law. We would be completely screwed.
You want to rollback, that is DELETING peoples progress.
Rollbacks for games are almost, like i've already said, hours after the issue, not days and days, refunding me and rolling back my save will not give me back what I've played and earned and spent on Elodie & The Twins, I'd rather they fix it over removing my hours and time spent maxing them.
You mentioned hardware first not me and just because the law hasn't caught up to software yet doesn't really matter.
I mentioned a software problem, not a hardware problem. All your examples were for hardware that was actively dangerous.
If you want to defend companies that's your choice.
Yes, yes, I'm a corporate shill or whatever.
So op should pay for something cuz bhvr screwed up and the fans are divided? Wow imagine if this becomes law. We would be completely screwed.
No, OP should pay for something because they want to force everyone to stop enjoying a product they paid for.
U do realize that you're the only one saying roll back right? And now you're arguing a semantic game. Ps not every rollback has been a complete rollback that deletes everything, even though they've called it a roll back in the past.
Bugs with the ps5 could be a hardware problem for all we know. You only said bugs. It doesn't really matter.
If you want to frame a problem one way that isn't fair, then I'll frame the problem a different way that also isn't fair.
Bugs with the ps5 could be a hardware problem for all we know. You only said bugs.
Really? Who calls hardware defects "bugs" any more? I haven't heard that in over a decade, and even then it was only in a historical context. The situation was also a software issue, which made it all the more clear that it was a software bug.
As far as I'm aware ppl use bugs for anything and everything. Also, hardware can have bugs too. It doesn't need to be a physical defect to have problems with hardware bugs that's not a software problem.
As far as I'm aware, they use "bugs" to refer solely and specifically to software bugs and only historically used to call hardware defects "bugs".
@Orion I have no sympathy man for people who paid for content and lose it. I spent of $100 on destiny content they took out of the game recently and I'm not complaining. However, you're misunderstanding the post at its core which is to revert the chapter until they can fix it. That's not an issue that requires refunding anybody any amount of money. If the character is returning guaranteed when the chapter re releases then there's no need to refund anybody a penny.
🤦♂️.
@SenzuDuck considering there's only 2 possible ways to purchase the chapter amongst the tens of thousands of people, I'd go ahead and say its not hard at all. However, I'll reiterate to you as well that you don't need to refund people anything to temporarily remove content from a game. If they permanently removed it, sure, they'd have to refund you. If they have the intent to re enable the content though then there is absolutely no need to refund anybody a penny.
Until fixed?
That could result in DLC that people paid for to be locked up again for potential years.
Except not all the bugs are Chapter related so disabling doesn't fix the majority of issues, it just locks people out of their purchase.
Locking someone out of an entire DLC is not a good idea, and before you say it R6's clash does not count
The Twins had around 40 bugs, they were almost all fixed, no point in doing that
I believe VALORANT did it last month when they reverted their patch, however I don't know how their developer team works. But it definitely is possible
@Hoodied okay I'll use another example then. Bungie on November 10th removed hundreds of dollars worth of paid dlc content from their game. The first 2 years of dlc was removed along with all of its weapons, armors, and quests that came with them. The reason being was they wanted to improve the game vastly and not focus on dead content that was slowing their engine down. People cried and threatened to stop playing and they still did it anyway and nothing has changed about the player base. Temporarily removing content to address bigger issues is a perfect thing to do when content you released messes up the game itself. Sure, you wouldn't get to play those characters for however long they take them out for but, that's the name of the game. You bought the right to play the character while they're in game not the property of the character. Therefore if they even decided to remove them permanently you still wouldn't be entitled to a refund. It works the same with games. You may own a copy of the disc but, you purchased the luxury to play the game not the rights to the content which can be revoked at any point for legitimate reasons. That's why you don't get refunds when you get perma banned from games.
Or....or hear me out.....1,000,000 BP???