KingzDodongo
KingzDodongo
About
- Username
- KingzDodongo
- Joined
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Comments
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FINALLY A WWW!! Of course as you say I heard nothing from the devs which is funny after they said “We haven’t forgotten about you!” Sure bud. Anyways see yall in game, TIME FOR NICK CAGE LADS!!
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@Shaped said:
I am on PS4 pro and I am not having these issues. Not sure if this is helpful but hopefully you guys get to play again soon.
My friend is on PS4 and he plays just fine. I’n pretty sure at this point seeing that some people can and some cant, it’s merely account based.
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@Coordi said:
Thanks for the updates, everyone. Please contact Support regarding your account, as we are not collecting usernames on the forum any more. Thank you for your patience!
As many have said, Support just gives a canned response. Stop telling people to go on a wild goose chase and do what you said you would do. (Actually give the personal fix)
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@Coordi said:
Thanks for the updates, everyone. Please contact Support regarding your account, as we are not collecting usernames on the forum any more. Thank you for your patience!
Support does nothing. They give us a canned response, stop putting people on a wild goose chase or actually do what you said you would, and give the personal fix.
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@liljohn576 said:
I know I speak for all the PS4 users who haven't bought the game and are using the PS plus subscription to play dbd is feeling very much aggravated bc our money is going to waste knowing we can't play bc of this issue please someone get this fixed soon 😭 PS id is lil_beast576
Fr bro. Im so pissed. Seeing clips of people having a blast of a time, friends playing Cage, and people like us just gotta sit and wait for devs who don’t communicate to fix it. This sucks dawg.
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@ScorpseClown said:
Honestly y’all shouldn’t reset everything, it’s not worth it. Losing all ur progress and achievements and purchases. I mean if you must play right now just make a new ps4 account and use that one for now. I will never understand why y’all are willing to delete everything permanently instead of waiting a week. SMH
I thought about the full reset and when I was half way through the process I realized how crazy it was
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@Mygestic_heVin said:
@Lxnaaa You sure this safe bro 😭 I'm actually crying rn to scared to do this lmao 🙏 (PLEASE TELL US MORE)
Im tryna find out too, im leeching PS+ so I dont have a cloud so if I lose stuff im just screwed
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@Lxnaaa said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3496957#Comment_3496957
I think i found a solution. I tried everything like deleting the game and redownloading, restarting ps4, checking for game updates, and updating my software systems. The only thing that worked was deleting my ps4 account and logging back in through “create new user”. I think you should try this and let me know if it works for u. I’ve only had this problem for an hour and this solution fixed it.
How do I do this and do I lose progress? Do delete my dbd account or my PS4 account
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@Mygestic_heVin said:
@TrapChan Don't bother lmao 😂 @Rahhhpoop it is time you find a new game my friend 😁 @Coolcat_Kyle17 I can in fact confirm it's a copy and paste response, as I basically got the same message word for word with like 1 or 2 minor differences lol. They probably upgraded their response for u guys. @KingzDodongo At this point I'd ask for a refund. It doesn't look like they're going to be fixing this any time soon 😭 Also, if this does get fixed, we better get everything from the rift over the last 10 seasons, Cage for free, 2 Million BP, and 1000 Auric Cells as the first of three appetizers for the main apologetic course. I'm going to request every killer in the game for free too, even Demo who u can't get anymore. I think that's fair... Yeah?
I 2nd this (ive never played the game often enough to complete a rift lmao)
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@Rahhhpoop said:
Hope they fix this problem soon. Im just tryna play dbd😭
Fr I just bought auric cells to get Nick Cage and to also get Nemesis who I wanted for forever but never got to buying and not I cant even get in lmao.
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@Coolcat_Kyle17 said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3496380#Comment_3496380
Just confirming that I'm also receiving the same canned response from support. If the full fix will be in the coming week as Jocelynbee mentions, that is acceptable for me, but still disappointing to have to wait that long since there's been no DBD for PS4 players since the launch on July 25th. For reference, this is what Support is saying, which doesn't provide a fix and basically says they'll get back to us when they feel like it:
Hello there, I must let you know this may be taking a while; however, we haven’t forgotten about you, we’ll be needing more time to investigate this issue further, and we hope to be able to count on your comprehension. We’ll make sure to contact you as soon as we reach any developments in your case. We greatly appreciate you bearing with us as we gather more information for your request, it really is of great help to our investigation. Kind regards, The Dead by Daylight Team
I definitely understand that I'm not the only one who has submitted a ticket, but sucks to receive no timeline for the manual fix that Rizzo, Mandy, and Jocelynbee say support will provide, thus having to keep waiting. Just wanting the mods to know that Support is not providing a manual fix as you are saying they will. If anyone has received this canned response and then actually received a manual fix, please post so we know what kind of timeframe to prepare for.
This has been my exact response for my initial email, and one that I accidentally sent lol, definitely a canned response. I was also told that I can respond to them through the same email but when I went to ask them about a personal fix but was told they did not have an email to respond.
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@Coordi said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3496376#Comment_3496376
Thanks for continuing to share information - please contact Support https://support.deadbydaylight.com/ for manual assistance in the meantime before a fix is applied in the coming week.
Can I maybe get a step by step on how to contact the right person. I have just gotten told to wait it out, no news on a personal fix.
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@Mygestic_heVin said:
@KingzDodongo the wait times are about a day. (For me at least). I have reason to believe it might be a regional problem, but idk. Do u love in southern Canada by any chance? Or Northern U.S.?
Wow! Great guess. You tracking me? I do. Thanks for the info.
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@Mandy said:
Just to clarify - those who contact support can have assistance at account level that will enable them to play again. The full fix will come out at a later date, as this is a temporary measure to be able to get you back in the game.
If you don’t mind me asking, how long is the wait for a response?
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@Mandy any news on a fix? I payed for auric cells to get Nick Cage and Nemesis and I can’t even get into the game lmao.
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@Coordi said:
Hello, are you still having this issue? Can we please have your PS4 IDs?
I am also having this problem.
My PS4 ID: KingzDodongo
Email: [email protected]