Terrible Service from Official DbD Shop!
No communication, no notifications, no responses. I'm about to file a chargeback and never order anything again.
No communication, no notifications, no responses. I'm about to file a chargeback and never order anything again.
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Are you still waiting on your Collector's box? I had a second one left at my doorstep, so I think they've messed up and accidentally sent some orders elsewhere. I emailed them, just waiting on a reply.
Still heard nothing either about collectors box shipping.. they said September would be latest and hear we are mid of the month…
Yeah they finally responded and said October for the box.
They said by October.
Have you got a screenshot of that? I checked my emails and this is the last correspondence (20th August I received the email)
I emailed to ask and they responded: Your order hasn't shipped yet and should start shipping early next month. Once the order ships, you will receive an email with the tracking information.
I did that after I saw this and they were very quick to respond - the answer was that it'll still be a couple weeks before they dispatch it 😶