EAC Client Cannot be Initiated - ERROR
Hi, I am unable to access the game after the anniversary update. I receive the following error:
PLATFORM: PC
STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:
VIDEO: N/A
PLAYER LOGS: N/A
Does anyone have a workaround for this?? It's frustrating being unable to play with my friends with the anniversary release.
Thank you :)
Comments
Could you please attach the logs ?
To find them:
Thank you.
Hey Rizzo thanks for the fast response. I actually made the post for a friend experiencing the issue. Here is her attached log.
DeadByDaylight.logIf you need my friend to make an account and post the log here I will get her to sign up to the forums.
The file is fine, no worries.
Thank you!
Hi Rizzo, so how can she get in the game if she received the error message? We are ready to play
It's not something I can fix for you, I am afraid, I can only collect the report and send it to the team.
Hi rizzo, please send to the team and let me know when it has been addressed thank you for your help
Have you guys tried to restart internet connection as to me the amount of people making this report currently on Steam discussion hints for some problem on the EAC not being able to connect to its servers. It would be odd that suddenly many people get the same error and it not being something to do with outside source than their installation when some of them were actively playing before they got this issue.
Can you upload this file as well please?
%appdata%\EasyAntiCheat\2b2299be8ae84d679d4dc57c55af1510\e5c7f466abde4f7ba13c2ffc71a1efc1\anticheatlauncher.log
I am not the OP but I am having the exact same issue. Hope this helps. Thought it would be better than starting a new thread.
Yes, here is exactly where I need it! I will be DMing you for your cloud ID as well.
Hey! this issue is also happening to me and from what it appears it seems to be happening mainly to Australian players like some ttvs and all reported outages are aus
I can post my files if you all need more
We would appreciate your logs!
Trying my best to access it but failing at the moment, dmed you more.
Are these the correct files? Would really like a fix for this soon because me and my friend were hoping to get a game in tonight for the anniversary
Hopefully I can help with these
This is them! Thank you!
hello!! also experiencing this issue! here are my files!
anticheatlauncher.log DeadByDaylight.logive tried launching since posting here, and now im being met with 'save game error' code 130 :(
Having the same problem for the last however many hours in Australia as well, hope these help
Same issue here. I'm based in Melbourne, Australia. I'm trying to stream the anniversary here 😓
Haven't been able to get into the game as well. Been trying for a few hours now, same message as OP. Also had another one where it actually progressed a bit further showed some confetti/anniversary intro load screen but then had similar error like "game wasn't initialized correctly"
DeadByDaylight.log anticheatlauncher.log(I did try deleting EAC and other troubleshooting methods, idk if the logs were affected by that)
Melbourne, Australia
as well
Hi, can confirm my friend and I are also australian players. Will tell her to provide updated error logs to you @JocelynAwakens
Hi for some odd reason, just letting players know. My friend's game no longer receives the error anymore. Is this the same case for everyone? Our end appears all well
Hello i just came back from a break from the game wanting to start playing again and i'm getting the same issue and i've tried every possible "fix" for this and nothing works.
anticheatlauncher.log DeadByDaylight.logi will post the logs.