Can't play free trial killers during the Twisted Masquerade event.

SUMMARY OF THE ISSUE: I want to try a new killer that I've never played before but I can't (Singularity).

PLATFORM: PC Epic Games

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

I closed the game and went to sleep and when i came back to play, i couldn't play with any non bought killers (haven't tried with survivors). The bug happened today.

VIDEO:

image.png image.png

PLAYER LOGS:

DeadByDaylight-EGS.log DeadByDaylight-EGS-backup-2025.06.27-11.02.45.log DeadByDaylight-EGS-backup-2025.06.27-14.28.54.log

(idk if these is what you mean by logs)

Comments

  • Also having this issue, it seems to be for all the killers and survivors

  • Experiencing the same issue on Xbox

  • @SamH487 said:

    Also having this issue, it seems to be for all the killers and survivors

    what yall were doing when it happened to u, same as me like u turn off the pc or game and its gone?

  • Thanks for taking the time to report an issue. Just wanted to let you know that the Free Character Trials has been temporarily disabled while we work on an issue affecting Prestiging.

  • @Coordi said:

    Thanks for taking the time to report an issue. Just wanted to let you know that the Free Character Trials has been temporarily disabled while we work on an issue affecting Prestiging.

    Ok, thank you for telling, hope its fixed soon.

  • @Coordi said:

    Thanks for taking the time to report an issue. Just wanted to let you know that the Free Character Trials has been temporarily disabled while we work on an issue affecting Prestiging.

    If you can tell, how long are they going to stay disabled?