Unable to progress The Spirit's bloodweb

SUMMARY OF THE ISSUE:

In both 2v8 and regular Killer lobby, I am unable to assign bloodpoints to level up The Spirit. There is 1 item left (Mystery Box) in her web for 5,000 BP, and whether I click directly on that item or use the Automatic Purchase button, the bloodpoints will not redeem nor move to level 40. When attempted, it just refreshes the level 39 screen to an almost-completed bloodweb, and my account BP value remains unchanged. Other killers not impacted by this, and the issue is not specific to any cosmetic item equipped.

PLATFORM: Xbox Series X, PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

  1. Select killer lobby (2v8 or regular)
  2. Select The Spirit and select Bloodweb
  3. Press either Automatic Purchase OR Mystery Box item to spend 5,000 BP and progress to level 40
  4. Account BP is not reduced, web refreshes to same level and same web

VIDEO:

https://drive.google.com/file/d/1Ahm0KP7B3nqkhS1aVyFj_YNWMEwHAmvo/view?usp=drivesdk

PLAYER LOGS: n/a

  • Player logs are required from PC players only.

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