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Can't use any redeemed event cosmetics

DrRiku DrRiku
in Bug Reporting

Edit: i made the mistake of having the rarity fliters on, hence why i couldn't see said cosmetics. my apologies!

SUMMARY OF THE ISSUE: I have redeemed many cosmetics with frosty trinkets yet i can't use any of them. It says i own them via the Bone Chill collection tab yet it's not appearing in any of my customizations tabs.

PLATFORM: Steam

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Tagged: Community ManagerNot a Bug

Comments

  • MarbleThrone MarbleThrone

    I'm noticing in your screenshots that all displayed cosmetics are of Very Rare quality. Could it be that you have a filter set to only display those? You can change the filters using the icon to the right of the Search bar.

  • DrRiku DrRiku

    @MarbleThrone said:

    I'm noticing in your screenshots that all displayed cosmetics are of Very Rare quality. Could it be that you have a filter set to only display those? You can change the filters using the icon to the right of the Search bar.

    you were 100% right. my bad devs!

  • ThatRyanB ThatRyanB

    No problem at all! I'm glad you sorted it out!

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