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Lost all my stuff

LuvvAngell LuvvAngell
in Feedback and Suggestions

I bought the game on the Xbox app and it didn’t give me my stuff back that I have on my xbox so I lost everything

Comments

  • mikewelk mikewelk

    You have to contact customer support, you can find that by following the link I sent. You can use the chat bot and press the option about progress where you'll have to explain the issue.


    https://support.deadbydaylight.com/hc/en-us

  • darksouls3600 darksouls3600

    @LuvvAngell said:

    I bought the game on the Xbox app and it didn’t give me my stuff back that I have on my xbox so I lost everything

    Have you see if you have the option to redownload the content in the xbox Microsoft store?

  • HansLollos2 HansLollos2

    @LuvvAngell said:

    I bought the game on the Xbox app and it didn’t give me my stuff back that I have on my xbox so I lost everything

    The game uses different Progressions for the Xbox-App/Xbox/Microsoft-Store. Your stuff is still there, its just only accessibile on the Plattform you first played it. But BHVR wanna change that...someday. Maybe this Year?

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