Problems with Mobile Team Queuing

Hi there, I was looking to see if I could get some help/ assistance please?

I am experiencing a weird issue where while I am teamed up with my friends (and we all ready up), the game shows the normal countdown timer but randomly one of my friends or I will be automatically pushed into a random game with other people? In other words we don't ever actually get to play with each other even though we are teamed up ;-;

I am not sure if it's a problem with our phones/games or if there are other people also experiencing the same thing? I would love to either get some feedback on what I can do to fix the problem or if it really is a game mechanics problem?

Just in general it's a real downer and makes everyone feel a bit meh...

P.S Just as a reminder this is just for the mobile DBD version >^<

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