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Haven't heard back from BHVR support in 5 days, is this normal?

BubbaIsJustVibin BubbaIsJustVibin
in General Discussions

I lost my Blight skin due to a bug and contacted BHVR support. However, after one response I haven't heard back in 5 days. Is this normal? Should I just keep waiting or submit a new ticket? I spent money on this and would really like a resolution.

Comments

  • Superyoshiegg Superyoshiegg

    Probably.

    Most customer support in video game companies seem to be nototiously inefficient, at least in my experience.

    Except (rather ironically) Activision-Blizzard, which I've only got high praise of.

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