PC (Windows Store) - Some of my characters are locked, even if I bought/played with them before
Yesterday I installed the game after some weeks of not playing it. When im on the killer/surv sections, some of the characters i played, leveled up, bought before are now locked and I need to buy them again. I had all characters when it came the RE chapter. I can't put logs because I can't find them in my %appdata% file.
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Comments
I'd suggest contacting our support team directly on this https://support.deadbydaylight.com/hc/en-us/requests/new you can make a ticket on that link and they should be able to assist you.