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Cant connect to store error

SpringMyTrap SpringMyTrap
in General Discussions

For the last ~7-8 hours i cannot connect to dbd

rebooting router, game, steam, PC doesnt help.

tried to turn off exitlag/goodbye dpi or try different configurations, nothing helps either.

I heard there was allegedly some kind of patch meant to address similar issue on other platforms, is there a chance it's the reason it ######### the game up for me?

Where do I post to find more relevant solution to the issue other than filing a ticket which would take too long to get response from based on my previous experience of contacting support?

Tagged: Community Manager

Comments

  • ThatRyanB ThatRyanB

    @SpringMyTrap said:

    For the last ~7-8 hours i cannot connect to dbd

    rebooting router, game, steam, PC doesnt help.

    tried to turn off exitlag/goodbye dpi or try different configurations, nothing helps either.

    I heard there was allegedly some kind of patch meant to address similar issue on other platforms, is there a chance it's the reason it ######### the game up for me?

    Where do I post to find more relevant solution to the issue other than filing a ticket which would take too long to get response from based on my previous experience of contacting support?

    Hey there! We're aware of this issue and the team's actively looking into it as I type. If you're able to share your Player Log, I'd make sure that's shared with the team to aid in their investigation.

  • SpringMyTrap SpringMyTrap

    @ThatRyanB said:

    https://forums.bhvr.com/dead-by-daylight/discussion/451326/cant-connect-to-store-error

    Hey there! We're aware of this issue and the team's actively looking into it as I type. If you're able to share your Player Log, I'd make sure that's shared with the team to aid in their investigation.

    the issue seems to have been resolved for me, do you still need me to provide the player log?

  • ThatRyanB ThatRyanB

    @SpringMyTrap said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3964866#Comment_3964866

    the issue seems to have been resolved for me, do you still need me to provide the player log?

    I'm also seeing reports that the issue appears to be resolved, so thanks for confirming that. So long as that holds up on your side, I don't believe there's any need for a player log. Thanks for checking, though!

  • SpringMyTrap SpringMyTrap

    @ThatRyanB said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3964911#Comment_3964911

    I'm also seeing reports that the issue appears to be resolved, so thanks for confirming that. So long as that holds up on your side, I don't believe there's any need for a player log. Thanks for checking, though!

    okay, thanks to the team for quickly resolving the issue!

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