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How can I find out if I've been banned?

croxywastaken56 croxywastaken56
in General Discussions

I was able to enter the game this morning, but when I tried to enter at night, I kept getting the error that it could not connect to the servers and I thought I was banned.

Comments

  • Aven_Fallen Aven_Fallen

    If you are banned you will get a message that you are banned when you try to launch the game. This will display the reason you are banned and how long you are banned (if it is not a permanent ban, then there wont be any time when you can play again).

    So a message that you cannot connect to the Server can mean that your internet is down, your Steam (if you are on Steam) is down or that the game itself is down.

  • croxywastaken56 croxywastaken56

    @Aven_Fallen said:

    If you are banned you will get a message that you are banned when you try to launch the game. This will display the reason you are banned and how long you are banned (if it is not a permanent ban, then there wont be any time when you can play again).

    So a message that you cannot connect to the Server can mean that your internet is down, your Steam (if you are on Steam) is down or that the game itself is down.

    Thank you for this information, but I have one more question for you, what is the provider ID?
  • Aven_Fallen Aven_Fallen

    @croxywastaken56 said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3705403#Comment_3705403

    Thank you for this information, but I have one more question for you, what is the provider ID?

    I think you mean the Player-ID. You can display it when launching the game, if I am correct. You use this if you want to contact Support. Usually you find it ingame (in Settings), but if you cannot make it into the game for whatever reason the message which pops up gives you the option to display your ID so that you can copy it in case you want to contact Support.

  • croxywastaken56 croxywastaken56

    @Aven_Fallen said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3705428#Comment_3705428

    I think you mean the Player-ID. You can display it when launching the game, if I am correct. You use this if you want to contact Support. Usually you find it ingame (in Settings), but if you cannot make it into the game for whatever reason the message which pops up gives you the option to display your ID so that you can copy it in case you want to contact Support.

    Yes, this happened to me right now. What should I do with that ID code?
  • Aven_Fallen Aven_Fallen

    @croxywastaken56 said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3705551#Comment_3705551

    Yes, this happened to me right now. What should I do with that ID code?

    I mean, if you dont want to contact Support, you dont have to do anything with the ID. It will also not help you to log in if the problem is one of those I outlined before.

  • croxywastaken56 croxywastaken56

    @Aven_Fallen said:

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3705569#Comment_3705569

    I mean, if you dont want to contact Support, you dont have to do anything with the ID. It will also not help you to log in if the problem is one of those I outlined before. 

    I contacted support and I'm waiting for their response.

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