So are we ever going to receive acknowledgment on the infinite loading screen

It's been about over a year if not, all 3 lol

Comments

  • Infinite loading screen is / was caused by different problems over the last 3 years. Some of them have been fixed, others are emerging as we update the game.

    We know it's an issue. We are gathering info on different cases to try to isolate the current problem causing loading screen issues.

    Nothing much I can say about it.

  • @not_Queen said:

    Infinite loading screen is / was caused by different problems over the last 3 years. Some of them have been fixed, others are emerging as we update the game.

    We know it's an issue. We are gathering info on different cases to try to isolate the current problem causing loading screen issues.

    Nothing much I can say about it.

    Any info that the community could give that may help?


    Thanks for the comment though,

  • @not_Queen said:

    Infinite loading screen is / was caused by different problems over the last 3 years. Some of them have been fixed, others are emerging as we update the game.

    We know it's an issue. We are gathering info on different cases to try to isolate the current problem causing loading screen issues.

    Nothing much I can say about it.

    @not_Queen but it seems like that the issue is fixed in the PTB according to a mods experience:

    https://forum.deadbydaylight.com/en/discussion/50829/freezes-infinite-loadingscreens-and-crashes-fixed-in-the-ptb#latest

  • @not_Queen said:

    Infinite loading screen is / was caused by different problems over the last 3 years. Some of them have been fixed, others are emerging as we update the game.

    We know it's an issue. We are gathering info on different cases to try to isolate the current problem causing loading screen issues.

    Nothing much I can say about it.

    I swear I have it almost daily

  • @Brady I do think we have enough cases that are currently being investigated.

  • It's really hard for us to find reliable cases as we need so much information. Now we are monitoring specific player accounts (that have given their permission) to try to isolate the latest issues causing the loading screen. EDIT: On different platforms.

  • @not_Queen said:

    It's really hard for us to find reliable cases as we need so much information. Now we are monitoring specific player accounts (that have given their permission) to try to isolate the latest issues causing the loading screen.

    @not_Queen Would it help to compare it to accounts that are not having this problem?

  • @not_Queen


    Alright ty, the details you gave us is highly appreciated. Mostly what majority of us were looking for - just to be let known what's going on.


    This infinite loading screen (for me anyway) happens basically everyday, and happens in particular times.

  • @Orion If you can find me one person that isn't experiencing that issue I'd be happy to contact them!

  • @not_Queen said:

    @Orion If you can find me one person that isn't experiencing that issue I'd be happy to contact them!

    @not_Queen I've only experienced it once myself, though, to be fair, I probably haven't played as much as the people who experience it regularly.

  • @OrionOnly once? Time to buy a lottery ticket my friend.

    We are looking for when / how the problem occurs so I doubt the team is going to look into people that don't have a lot of issues. Thanks for volunteering tho. I'll still ask them if they are interested in that kind of profile.

  • @not_Queen said:

    @OrionOnly once? Time to buy a lottery ticket my friend.

    We are looking for when / how the problem occurs so I doubt the team is going to look into people that don't have a lot of issues. Thanks for volunteering tho. I'll still ask them if they are interested in that kind of profile.

    I rarely have problems with the game, in fact.