Missing cosmetics

redotter

SUMMARY OF THE ISSUE:

Not only am I missing a charm still…now I can’t access Ada’s cosmetics. I’m too afraid to check if it’s effecting any other survivors. The store says I own them still. The cosmetics I put in the tab are still showing. Charm tab is working, but her full body, head, torso, and feet aren't.

PLATFORM: PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: logged onto the game and went to her cosmetics in the survivor tab.

Wezqu

Press the tag looking thing next to the search bar. There only thing marked should be "owned".

Coordi

Can you please check if you have any Filters checked here?

redotter

@Coordi said:

Can you please check if you have any Filters checked here?

https://us.v-cdn.net/6030815/uploads/WIUJWLCHFDDD/image.png

I had “Owned” checked and “Rift Pass” checked too. I was under the impression that the filter reset after a while. Thank you everyone for helping☺️. I"m a returning player and never got use to the filter, I'm sorry.

Coordi

@redotter said:

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3947441#Comment_3947441

I had “Owned” checked and “Rift Pass” checked too. I was under the impression that the filter reset after a while. Thank you everyone for helping☺️. I"m a returning player and never got use to the filter, I'm sorry.

Glad we could get to the bottom of it together! <3