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Report Ticket not working

bhag bhag
in General Discussions

I'm trying to report a group of teamers in my match that I keep running into, and the chatbot/ticket isn't working on the DBD website. Looking for another way to report that a moderator would see.

Comments

  • Madjura Madjura

    https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=9329839132180

    This is the direct link to the report form, that should work even if the chatbot doesn't.

  • danielmaster87 danielmaster87

    The report system straight-up doesn't function for PS4/PS5. The required video evidence is always incompatible with the website on console, as well as the report section on the forums. You can capture the evidence of the cheaters/griefers, but nothing ever lets you upload that kind of file type.

  • JPLongstreet JPLongstreet

    @danielmaster87 said:

    The report system straight-up doesn't function for PS4/PS5. The required video evidence is always incompatible with the website on console, as well as the report section on the forums. You can capture the evidence of the cheaters/griefers, but nothing ever lets you upload that kind of file type.

    They have always said to upload the videos to YouTube as unlisted, and put the link to it in the report.

    I think most will agree the entire process puts way too much burden onto the players.

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