Hey I’m not really sure where to post this so I’ll just ask here.
Im on PS4 and have just bought a couple of Christmas jumpers. The rest of my purchased cosmetics on ALL survivors have now vanished. What do I do to get them back?
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Restart your game.
Close out your game and restart it. All your items will return.
If for some reason it doesn't, please create a support ticket. Someone will be able to assist you there.