Could you add a "No" to the did you have fun question at the end of the match?
Some games are fun, but lots of time things do not work correctly. Even checking a 1 on the survey feels inaccurate. You could build a great data base of why the game is not fun for folks. Even a simple follow up question with options like "was it game mechanics?" or "was there cheating involved?" or "poor matchmaking?"
Saying you did not have fun is not a negative, unless there is no avenue for improvements.
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Also it is standard practice on surveys to put up totals and percentages, otherwise the data does not serve the survey takers. It would be eye opening to see how folks are ranking their fun.
Honestly, i don’t necessarily care or agree or disagree with anything you’ve stated.
regardless of your post’s point or context:
having a scale from 1-5 without context to what the 1-5 means is silly.
likely how it’s read is “not fun at all, slightly unfun, neutral, slightly fun, and very fun”
but obviously because of the lack of context no one except the devs know.
in the context of 1-5 meaning “slightly fun, fun, more fun, exceptionally fun, and best experience of my life”
then yeah a zero or “no fun” makes sense
personally? I never use the system anyway.