Despite it being a long time since the change where bubba doesn't have anymore masks we were promised shards if we had masks? with all that I still don't have any shards since the change.... is it a bug? or are we simply not getting the shards promised?
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This was their last communication on it: https://twitter.com/DeadByBHVR/status/1519036318264737800?s=20&t=F30wfFc0DaUlS8USLHR9NA
So if you've still not received them, then they've recommended you contact their support team.
As Jarky said, the shards were sent out some time ago to players who'd played as Leatherface. If you believe you did not get them when you should have, please contact our Support Team who can check: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight