ability unlocked , locked again

AMOLUDUS

I bought a skill in the store some time ago, and today it is locked again, this is a bug or is it normal in the game ??????

HellDescent

Did you buy it in bloodweb for that specific character?

AMOLUDUS

@HellDescent said:
Did you buy it in bloodweb for that specific character?

no , I bought it in the shrine (store) with fragments

AMOLUDUS

I paid 2000 shards on this skill , and it's locked again =(

Khalednazari

AMOLUDUS said:

I paid 2000 shards on this skill , and it's locked again =(

Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 

PigNRun

Just checking, but do you know about the difference between a Teachable perk and a normal perk?

ConsoleNurse

PigNRun said:

Just checking, but do you know about the difference between a Teachable perk and a normal perk?

This

Davide

Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

AMOLUDUS

quentin smith> @Davide said:

Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

LOOK
http://pt-br.tinypic.com/r/e7f214/9

Saint_Ukraine

AMOLUDUS said:

quentin smith> @Davide said:

Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

LOOK
http://pt-br.tinypic.com/r/e7f214/9

Were the shards refunded, or no?

AMOLUDUS

@Saint_Ukraine said:
AMOLUDUS said:

quentin smith> @Davide said:

Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

LOOK

http://pt-br.tinypic.com/r/e7f214/9

Were the shards refunded, or no?

Dude, I did not even notice
and I do not know why I have many fragments, it's hard to know
I did not receive any kind of warning, "we blocked your skill, here are your fragments back" XD LOL

chefdave12118

Huh?

AMOLUDUS

@Khalednazari said:
AMOLUDUS said:

I paid 2000 shards on this skill , and it's locked again =(

Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 

i'am did this , thank you for this idea =D i'am waiting now

Khalednazari

AMOLUDUS said:

@Khalednazari said:
AMOLUDUS said:

I paid 2000 shards on this skill , and it's locked again =(

Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 

i'am did this , thank you for this idea =D i'am waiting now

Goodluck! 

Demonsouls1993

Davide said:

Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

Any teachable u buy in the shrine is now unlocked for all killers/survivors