Game crashed out of nowhere.
how to fix this?
how to fix this?
Read THIS post.
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As the info says, you probably can’t fix it yourself right now but the devs are aware of this issue and are working on a fix on their side
Ok. Other people are playing the game still. It must be an issue on my side no?
Wait, it also says you should contact support, so you should probably do that!
Create a support ticket and try to give as much info as you can, also attach the screenshot
https://support.deadbydaylight.com/hc/en-us/requests/new
I did it. Thanks for the help. Only game I play. Sucks it's down.
Hope they can figure it out asap
meanwhile, which platform are you on? Did you try to check local files (in steam rightclick on the game, and there should be an option to verify files) or did you try to delete and reinstall the game?
I verified. Uninstalled, restarted comp, installed. Installed on other harddrive. Nothing works.
:( yeah the error message implies that there is a problem with the save file which is not locally on your pc after all? Still worth to have tried I guess.
i think there is not much you can do now except for waiting for support response.
(maybe try to start the game on a family shared account to see if it runs that way? But that would be a fresh account and any progress wouldn’t be brought over to your main account…)
Yea I just did that and the game starts up. I hope they can restore what I had. 5 years
My fingers are crossed.
i wouldn’t expect your progress to be completely gone though, at least they said when talking about legacy cosmetics (as some players lost them and didn’t get them back) that they improved the way they are storing this kind of stuff iirc
Thanks. I was literally in a game and the game crashed and this nonsense started happening.
May I ask if your problem got resolved?
No, I have reached out to support and no response yet. It's been 8 days.