Xbox- Lost all my character levels/prestiges

PercyJackson

I boot up the game, sign in and when I go to select a survivor it shows all my brother's survivors and HIS prestiges. Same with killer. At first I thought it was just a visual glitch since he had just logged out but when I went to see the perks it didn't show my perks. Since I main Meg and have all the perks with her it was pretty obvious. I tried to restart the game, change console, and nothing worked.

ADDITIONAL INFORMATION

• This started since yesterday when we bought ultimate game pass. I have proof that I reached prestige 3 with the achievement.

DOCUMENTS TO ADD

• https://mail.google.com/mail/u/1?ui=2&ik=f29e0e4288&attid=0.1&permmsgid=msg-a:r4668153634785641341&th=17430ec7695dbfb8&view=att&disp=safe&realattid=17430ec58e1cd6f07572

https://mail.google.com/mail/u/1?ui=2&ik=f29e0e4288&attid=0.2&permmsgid=msg-a:r4668153634785641341&th=17430ec7695dbfb8&view=att&disp=safe&realattid=17430ec58ce1e486901

PercyJackson

Here are the photos

azame

Dude you were screwed I can almost guarantee nobody is gonna help you. People with screenshots, videos proof of legacy were never compensated you never getting that back.

PercyJackson

@azame said:

Dude you were screwed I can almost guarantee nobody is gonna help you. People with screenshots, videos proof of legacy were never compensated you never getting that back.

Yeah but how does this even happen

azame

@PercyJackson said:

https://forum.deadbydaylight.com/en/discussion/comment/1576125#Comment_1576125

Yeah but how does this even happen

I dont even know maybe your brother's save got saves over yours too. I only play on my xbox so I dont even know.

PercyJackson

The same thing happened on a new account that has never played dbd.