xrayatom
xrayatom
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Yep. All good now with the fix! Thanks for your help!
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I received an update from my ticket:
"I'm sorry to hear that you are missing DLC after a recent update, and I would be more than happy to help you with this!
I have had a look at your account and I see that the characters that you mentioned are there. If you are still not able to access these characters, then please let me know."
I started up DBD with anticipation, looked and the characters are still greyed out. I responded with screen shots highlighting the ALL of the STILL missing characters.
So long message to state there's still no movement.
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@lostlocker Thats promising! I'm glad someone got a response to a help ticket on this issue, I haven't. Thanks for passing it along. There's hope!
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@hailxsatanxeveryxday Thanks for the heads up.
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The 7.1.1 bug fix did not fix the issue either.
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I agree with @hailxsatanxeveryxday . This is a problem that came up with last month's patch, and this month's update that is not just affecting one player, but ALL players that bought DLC on the old Stadia platform. That is indeed a bug that got fixed last month, but not relayed to the team that was working on the new update, and thus is broken again.
Last time in the forum link provided above, @Mandy was able to track down the problem and get it fixed relatively quickly. Chances are it's the same solution and was immediate for all past Stadia users that had DLC purchased through Stadia who now use Steam.
This has locked me out of being able to play 13 characters, my main being one of them. I will not be repurchasing any new DLC again if this is a problem that continuously isn't looked into.
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@hailxsatanxeveryxday I wonder if it'd be easier to just give the old Stadia users with this problem codes for the DLC in Steam, instead of fixing this issue every update or having to accommodate for old Stadia support. I could see that as borderline sketchy from the company viewpoint though, and I'm not sure if we'd lose character progress.
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Same. They were a little faster on the fix last time. Maybe because the anniversary was starting up.
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I also am having the same problem that I had last time. Missing ALL characters previously purchased while on Statia. They fixed it last time, which was a little over a month ago, only to have it break again. I guess another support ticket is in order for me too.
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@Mandy Looks like it worked for me! Thanks for your quick help.
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@Mandy. Yes, I had content from Stadia, but since they closed shop I've been on Steam.
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I can confirm also. I had them all earlier this evening. DLC for killers and survivors gone.