tylera97
tylera97
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- tylera97
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I play on PC/Windows 11 (Steam and Epic) and from US East. I've had this error for months. (around the time of the Skull Merchant release is when it became a constant occurrence). This happens on both survivor and killer, and has happened both towards the beginning and end of matches.
After the disconnect, I'm immediately allowed to jump into another lobby granted I don't have a penalty. I don't have to restart my game and I'm not shown any signs of this being a connection issue from my end. However, I'm receiving egregious penalties making the game unplayable.
Ive tried every troubleshooting step provided by Behavior's website. At a 24 hour penalty I decided to contact support because it was happening almost every game. Support insisted it was on my end, and I was told nothing could be done about the disconnect penalty.
The error can also occur in custom lobbies against bots. This is a good way to see if you're still disconnecting because you don't get the penalty. I played two hours of killer against bots and was disconnected twice towards the end of the game, granted the bots lived that long. I also ran around 10 games where I went completely AFK. I didn't disconnect during any of these besides one where I was Pinhead, who can interact with the bots even while AFK. (No idea if this is relevant but I thought I would mention it.)
I feel so left out of the events and new chapters. I hope this can be fixed before the anniversary ends.