PCB2022
PCB2022
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- PCB2022
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I am bringing this post back from the dead in case it happens to somebody else I am still padlocked on DBD I have not had the opportunity to play the knight and the current event I have liaised with support since the end of November almost every day, they are useless it was sent to the specialist team whoever they are and they told me to go to the webstore and download from purchased?
They had been informed from customer support prior this was a psplus problem and give me that response. I then sent images they requested of the webstore psplus category, now I was told they were working on a resolution?
The last email I got from them was telling me to check my console because the images I sent are of the webstore? Unbelievable response I waited a week for that, I use the console on a daily basis after that reply I have almost given up.
It takes an hour to chat with an agent I get the impression they see your name and just keep you waiting because they are clueless to this problem. I wanted to buy the game in the recent sale, the advisor said there was no need as you will be back on in no time.
I really looked forward to the new killer and the xmas event its nearly a month and I am at the point now where I do not care its only a game and have moved on, I will not make contact again to them as they all need to be retrained, if this was any other company it would go under, they know the mugs, me included will continue to buy digital content.
I enjoyed the game since I been playing the last 12 months and was at 98% on the achievements not that I care for them hitting 1,500 Hours 60% playtime. Its back on sale £12.49 this time from £9.99 last month very cheeky in these times we live in ATM.
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@bm33 said:
https://forum.deadbydaylight.com/en/discussion/comment/3284491#Comment_3284491
If you got the game for free years ago through the ps+ monthly free games it should still be in your library. Go to your library and see if you can download it from there?
Free monthly games are separate from the ps+ essential/extra/premium game catalogues that require the specific tiers to play. If it's no longer in your library contact Playstation support since they would be the ones that removed the game you got free as a monthly game instead of part of the game catalogue in a subscription tier.
I been trying all week they say come back later between 10:30 and 19:00 when its like 2pm in the afternoon. Back so soon, very bad customer service. Your reply gives me confidence that I may play this weekend if I can get through to an agent.
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@The_Krapper said:
Do you have your playstation set as your primary on your account? If you don't then it will lock like this also , I'm a PC player but I play on PlayStation occasionally and that's happened to me before, if you got it for free from Sony in the past it will always be there if you keep it in your library
Yes it is I tried restoring licences and then deactivating then activating and restoring and so on. Its always been in the library but without the padlock. I think it may be my time to return to the PC these consoles give me to many problems. Thank you for your reply.
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@JoeyDonuts said:
So what has happened, the game was free to play under the initial PlayStation Plus. PlayStation Plus has now divided games into "Tiers" for different amounts (Compare to basic Hulu / Hulu without ads being different prices) and DBD has since been moved to a higher tier, possibly based on popularity, and now user would have to upgrade his plan to continue playing.
But I'd have to stress the fact that, if you liked the game, purchase it before you buy DLC for it. The PS+ is essentially there to try out games, more like a rental, as they add and delete games all the time.
I already knew that I had to upgrade PS Plus or buy the game from the store. I have the game on disc but my console doesn't read certain discs and this is one of them. This is all about money as usual. How can they say it will always be free as long as your a member of PS and then they move it up. Extra has nothing for me all the games are rubbish even when they were all on Now I never played any of them one dollar games.
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I added the game to my library when it was free on PS monthly many years ago and only started playing it last year I started buying the DLC after a month or so and moving on to a new killer the game is now on PS extra I am on PS essential that means me paying another 40 quid to play it again or I can buy the game currently at 25 quid.
No I am not banned just locked out on the monthly games I have added over the years.
They have all moved up to another tier and this is not fair having to fork out more cash.
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Ok thanks for that appreciate your reply I'm just waiting on the update to download seems to be taking ages. I hope everyone is enjoying the new chapter and I will be on soon to hunt you all down rancor time, I think. Can't wait to see Rebecca and Ada getting a mori.