KingK
KingK
About
- Username
- KingK
- Joined
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Comments
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just popping in as i've been notified i got 500k and 600k and only got the 600k.... rather odd....
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This is a screenshot to show what I'm meaning I forgot to include it.
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Hey All!
Just woke up and my game is working!! I must say it is truly a waiting game but they are making it happen. So a big thank you to dev's and support for sorting mine out and I hope they get to everyone else's real speedy!
I appreciate them being so active here in the forums which was great! Fingers crossed we do get offered to port to a different platform one day soon, who knows! :)
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@raygunstew said:
Look it's the 25th I have reinstalled windows I have done everything it still won't work is there anything that can be done today?
Would love to say yes mate but it truly seems we need to wait for dev's to manually fix our accounts or wait for the hotfix. Unfortunately we don't have much of a choice.
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I know someone already has, but I’ve contacted Xbox and spoke to their windows store team to see if they could and they’ve advised they can’t do anything aside from refer us to the developers website to seek support there.
also surely they will provide some form of compensation for us all missing a week and a bit of progress on tome/rift, game time progress, codes for blood points and now double xp. I wouldn’t imagine they would completely ignore that. It seems it’s gonna be a waiting game.
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Have messaged the devs again to receive another “we need more time”
Im becoming frustrated now as it’s gone completely quiet and it would be nice to have some clarity to what the issue is and if there is a fix as Mandy mentioned. why after all this time has this fix still not been provided to other players. I’m just really quite confused. I don’t understand if there is a fix and if there is why can’t all the support team be able to provide it.
I’m just really hoping for a fix today. I’ve put so much time and money into this game to not be able to play it for the last week. This is so upsetting.
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Thank for the update Mandy,
I've sent through all required information back to support but have not been provided a trouble shooting specific to my account how can I access this?
thank you in advance.
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Howdy all,
ive just been through with customer support and been provided similar trouble shooting to be advised they’re still investigating this matter and will update me when they have information. So nothing here has really changed.
I really hope this gets fixed soon as this is wild. I also hope maybe this provides an indication for behaviour to consider putting our details on a server to shift platforms or something in the near future.
for now my fingers are crossed we have a fix by maybe tomorrow!
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Morning all,
can see this still hasn’t been fixed. I was hoping for a patch today although it’s seeming more and more unlikely. It’s almost been an entire week without access to this game which is quite wild. I play this on quite a consistent basis, so missing out on this new rift and all the blood points is quite upsetting. I really hope this can get fixed soon or we can have some information to provide some clarity on future steps. Anyway all hope everyone is having great days!
praying for an update soon 🤞
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Hey all,
I haven’t really posted yet but been following this thread closely in hope of a fix.
I saw another poster has been dealing with Sandra as have I. I sent through a report seeking ammendment the moment the mid chapter dropped. Though Sandra is trying to fix this the best she’s done I still have error and can confirm this was nothing to do with my end.
im 100% in agreeance with all I highly regret starting this game on windows pc and wish I played through steam to begin with to ensure this as they never have issues like this.
I love this game but as everyone else I am quite over loading in on a patch day when codes and other great benefits are in the game and just my game crashes due to a game pass error, or a connection error which is to do with the game not my actual connection to a game. Not just that, but codes never working for us, always having to wait for things to be fixed for us on winstore. I’m just becoming tired of missing out playing with my friends. Recently with the meet your maker shirts we couldn’t redeem them due to not being cooperative with our platforms at first which was a mistake and then fixed, also being unable to obtain the meet your maker cross over items due to having to own on that exact platform.. Now I understand these things are all just minor but the amount is where I’m frustrated.
I know I’ve spent quite a bit of my hard earned money in this game, to now be unable to even play is frustrating. It’s just hard to always be the group missing out. It hurts and if behaviour read this. Please listen to our concerns here, we don’t want to have to leave this community and wonderful game , we really hope there is opportunity for us to change to steam or something else. We miss this game, we miss playing with friends and were missing out on all the new content, codes and benefits other platforms recieve.
that’s just where I’m at. I really hope for a fix before this weekend or an opportunity to change platforms.