Ramiro191
Ramiro191
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- Ramiro191
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@cybersoju said:
Hey y'all, I wanted to provide my (hopefully final) update on this. I submitted a ticket with my username#code via Dead by Daylight support page and my issue was resolved in 12 hours.
Click the above-mentioned link, Submit a Request, and it'll open "the Observer." Answer the prompt asking which platform you're on, "02. PC - Windows Store," "05. Technical Problem" "1. Error Code" and as it guides you through all troubleshooting just click "Next Troubleshooting Step." It'll ask what your name and Cloud ID are, just put your username and the 4 character code after it. It'll then ask for your email for follow up.
Once you get the default email response from support confirming they received your report, respond and let them know this is a known issue and link to this thread. Advise that you've attempted all self-troubleshooting methods unsuccessfully.
That is when I got my response indicating my account was fixed. If anyone needs help locating their #code, I can try to find yours if you give me your username; I just want to help as many people get back into the fog as possible.
Hey man,
would you be able to help me with my user number please?
ID: Ramiro191