Comments

• @Peanits said:

  The team is currently investigating an issue which is causing extraordinarily long / infinite loading screens. Since this bug happens sporadically, we would greatly appreciate any info that you could provide that may aid us in our investigation. We’re on the lookout for any trends that may contribute to this bug happening.

  If you have had an infinite or exceptionally long loading screen, we would appreciate if you could let us know the following:

  • When the issue occurred (loading into a lobby, loading into a match, etc.)
  • How the loading was initiated (e.g. accepting an invite, matchmaking, etc.)

  If necessary, a member of the development team may reach out privately to request a log.

  Thank you for your assistance!

  This has been happening to me as killer on pc. I regular matchmake into a lobby just fine, but then when it gets to the loading screen into the actual trial it doesn’t load. And then usually someone leaves the game because it’s taking too long and then I get sent to the end screen with “Error code: 500”. Yesterday I ended up loading into a couple matches but not until after like eight minute loading screens. I really would like to play the game so hopefully you guys find a way to resolve it soon. I can provide more information if needed.

  
  

  EDIT: i am have cross-platform on. This is also happening to me on survivor. I haven't been able to load into a game for 24 hours now.

  EDIT 2: played with cross-platform off and i loaded in fine!!! That might be the issue.

  in Infinite Loading Screens Comment by North9958 October 21, 2021