Why has matchmaking been utter garbage?

I seriously don't understand this. I'm trying to play and rank up as survivor because I took a 2 month break from the game and was reset back to rank 15. I'm fine playing with the terrible low rank players when my rank is low, but when I'm at rank 10 I expect to play with green rank survivors, not rank 15-17 survivors who seem to be clueless about the game. It's impossible to rank up if I have to carry the entire team, especially if their chases don't last more than 15 seconds.

I don't get why I have this issue as survivor, but when I'm playing killer in green ranks I get survivors 1-4 ranks higher than me, sometimes even red rank survivors. Why? This makes absolutely no sense.

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