If you're reporting someone for something they said in the chat, reporting them in-game will be fine. That will save all the information needed (including the chat log) for our ACM team to review. There's no need to send in a screenshot.
Please be sure to report them in-game as well if you do. Those tickets are just to add information to a report, they do not replace in-game reports. We won't be able to take action without an in-game report.
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If you're reporting someone for something they said in the chat, reporting them in-game will be fine. That will save all the information needed (including the chat log) for our ACM team to review. There's no need to send in a screenshot.
If you're reporting something else and have a video to attach, you can also send a ticket here: https://support.deadbydaylight.com/hc/en-us
Please be sure to report them in-game as well if you do. Those tickets are just to add information to a report, they do not replace in-game reports. We won't be able to take action without an in-game report.