How long is support supposed to take?
I submitted a support request because I get a 404 error when attempting to link my DBD account to my Behaviour account to enable the cross-progression between Steam and my Xbox. I submitted the support request July 18th and still havent heard back after I sent a couple follow up messages to check in. Is it normal for support to take this long?
Comments
They have stated several times in threads people asking about something of support recently that there is a huge backlog of tickets and they are going through them as fast as the customer support is able. So currently it can take a while before you get answer from customer support.