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Springtrap Banner not there

VibranToucan VibranToucan
in Bug Reporting

SUMMARY OF THE ISSUE: There is a discord quest to play the game for 15 minutes to get a Springtrap Banner. I compelted the quest, copied the code into dbd, redeemed it, the banner popped up in the bottom (as things always do when you redeem/unlocked them), but I didn't get it. It is not in my customise banner menu. I already restarted my game and it is still not there.

PLATFORM: PC

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

  1. Opened Discord.
  2. Accepted the Quest to play 15 minutes of DBD
  3. Played 15 minutes of DBD
  4. Copied the code into the dbd redeem window and redeemed it.
  5. Noticed it does not show up in my Banner menu.

VIDEO: I didn't record me redeeming the code.

PLAYER LOGS:

DeadByDaylight.log
Tagged: Under Review

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