Xbox purchase issue

Struxster

SUMMARY OF THE ISSUE: cannot purchase bundles on xbox with auric cells

PLATFORM: xbox series x

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

VIDEO:

PLAYER LOGS:

• Player logs are required from PC players only.

I saw a post from August of 2024 it said pending but no action in it. Seems like this has been going on for a long time. There is no option to use auric cells for purchases of bundles on rift or individual characters.