No rewards arrived

Ciabbattone

I didn't get rewards,either from twitch or from communication preferences

PLATFORM: PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: All my accounts are linked(PS,twitch, behaviour account) everything is connected but I didn't get either the shards,nor the twitch drops(yes I have reached the hours needed to claim the drops)

I need help :(