Still can't cross-progress

How long has it been since it came? Who cares because it won't effect me because I still can't do it. No don't recommend the FAQ as it doesn't help there. I tried doing steam and keeps saying a account with identical information already exists...no it doesn't yeah I have the game on steam and I played it bit but that's because I thought maybe the account needed some well progress but still no so sorry what do I do and still DON'T SUGGEST THE FAQ BECAUSE IT DOESN'T WORK.

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