Can’t load the game.

fenfoxlilly

SUMMARY OF THE ISSUE: Every time I try to load the game it loads it gets to the window saying “Waiting for game…” and then crashes with the code:

Fatal Error: [File:D:\Jenkins\Gelato_REL\Engine\Source\Runtime\D3D12RHI\Private\D3D12Utill.cpp] [Line:1215] CurrentQueue.Fence.D3DFence→GetCompletedValue() failed at D:\Jenkins\Gelato_Rel\Engine\Source\Runtime\D3D12Submission.cpp:943 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

Please tell me what I have to do to fix it

PLATFORM: Steam Pc

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: 1. Click on icon/ launch from Steam. 2. Wait for EasyAntiCheat to initialize and load. 3. Once its says “Waiting for Game…” it will crash after a minute.

VIDEO:

PLAYER LOGS:

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