Is the current survivor scratch really normal?

The Japanese community manager responded to a user's question by saying that there is currently no problem.

This is highly questionable for someone who has been playing DBD for 6 years. Scratches have gotten worse over the years, especially on indoor maps, and are often more dire, with breaks in odd places, and scratches extending in directions you have not gone at a fork in the road. I think players who have been playing Killer for some time would agree with me on this, but what do you think?

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