Game crashes and I still get a disconnection penalty?

jvg999

I'm actually unable to play Dead by Daylight, I haven't been rage quitting, I'm disconnecting because my game crashes and it's out of my control, I can't prevent it. The penalty has been stacking and stacking and stacking, I was having the time of my life hitting cross map hatchets on huntress, then all of a sudden, mid game, my game crashes. This is the 18th time I've crashed because I've been having issues, and now I have 24 hour penalty from something I literally could not have prevented. Is this a bug? I literally can't play the game, please help.