synchronisation error after one game, and connexion error

soulares

Hello, i am french and i have error synchronization after one game in my ps5.

I relunch game and i have error to connexion and my save in playstation network = 0 ko ???

My internet connexion is ok...

I need my account and my save..

Dead by daylight is my favorite game..

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I invested a lot of money and time in the game, impossible to start all over again..

My id playstation is soulares.

Thank you for help

soulares

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My id

soulares

Solved