Friend keeps getting dropped mid game, but still receives penalty, they are now on a 24 hr wait

marcusl18

Friend keeps getting dropped mid game, but still receives penalty, they are now on a 24 hr wait.

me and my friend were playing in matches last three days, each time randomly game would kick them from match even though they did not leave match, (it just kicked them) the first recived a 1 hour penalty then a 6hour one then last but not least a 24 hour penalty.

i was record and they had just started healing me then bam gone!.

this friend has put easy 200-300 bucks into game in last month to month and a half only to not be able to play. they have submitted a ticket and it still after three days isnt being addressed.