I've lost all my progress
Hello, I came in tonight to play and when I entered I saw that I have lost all the prestige of my survivors and all my progress in them. I don't know if it has anything to do with it, but 10 minutes before starting to play I raise my game badge on Steam to the highest level.
I hope someone helps me because I don't know what to do, I have 470 hours played and I am stressed with my situation.
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Did you send a support ticket
I’m sorry that happened to you. You will need to send in a support ticket right here and hopefully they’ll help you out:
https://support.deadbydaylight.com/hc/en-us
I'm so terribly sorry this happened to you. Please make a support ticket here: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=191306