Can't open hatch on Asylum

Josuke

I unlocked a chest, got a dull key (purple), but never got the prompt to open the hatch. See the video here (please note the timestamp, multiple bugs in the same video): https://youtu.be/TxCmibZTibs?t=195

The exact moment here: https://youtu.be/TxCmibZTibs?t=211