PS4 - Survivor can't be picked up at gen

Several times now when I am playing survivor if I've committed to a gen and get knocked down while working on the ends with the wires the killer appears to not be able to pick me up. Other survivors are able to heal me. If I move away from the gen the killer can pick me up. First couple matches it happened I thought it was just killer leaving me or having issues on their end but it's happened in a bunch of matches now. Doesn't seem to happen on sides with levers.

Tagged: Pending

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