PC - Friends playing on console no longer appear on friends list
I couldn't see any of my friends who play on console on my friends list. I would appear offline to them and they completely disappeared from my lists. I could not re add them either since I was still on their lists.
Made a support ticket and was told the issue was fixed but it was not...even after uninstalling and re-installing the game today.
I then remembered this evening that I had recently connected my steam account to https://account.bhvr.com/account and thought it might be the issue so I disconnected my steam account and suddenly I could see all my friends again! So if anyone is having the same issue try disconnecting your steam account from the bhvr.com account.
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Can confirm, this same thing happened to me. Linked my account. Can no longer see console friends. I appear offline to them. We also tried to remove me from their list and re-invite. That doesn't work either. I would love to see somewhere where this is a resolution to this without losing shards. I've yet to see an official comment but I'm still hunting through tickets. I have not made my own since I've seen at least 2 other tickets so far that match my exact issue. Including yours.
They know about it.
https://forum.deadbydaylight.com/en/discussion/198734/cant-see-in-game-friends-list#latest