PS4 - Tome challenge Completed but bloodpoints or rift fragments not added

Snakeinmyboots03

Step 1 : Choose challenge Seal the Deal / Tome IV - Conviction

Step 2 : Play as Hag in a public match with just Hex: Third Seal as only perk

Step 3 : In-game, hit survivors with my weapon 10 times using the perk Hex: Third Seal

Step 4 : Claim challenge but rewards not added to my account

ADDITIONAL INFORMATION

• played as Hag
• Hex: Third Seal only
• Can't remember which map
• First time experiencing the issue so far
• My name on the game is also Snakeinmyboots03