No blood points after game ended?

Played as killer and had a really good 4 man sacrifice and had around 27-28k BP at end of March on the post lobby menu but than 4 mins later (went to bathroom) I came back and it said “player progress level can’t be tracked” or something like that so I had to restart the game and it was like logging in with no load out/add ons and the BP’s weren’t there I was so toasty. Was playing some rank 1 SWF toxic sweats and still mopped the floor with them yet got nothing to show for it...

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